April 2024 by Haya Abdelruhman
I love the salon and the products!They have a shop Next door which I discovered in the summer, so thankful for Aba who helped me with my hair oil recently and created an order. Much appreciated!Lots of love x
April 2024 by Nasra Suleiman
fantastic staff absolutely amazing customer service and an even better results. honestly can not fault mone and my daughters experience. professional, attentive, honest and caring. thank you for an awesome experience. i will be sure to be back. me and my girls are leaving the salon feeling a million bucks and we didn?t even break the bank. appreciate you taking parents and children into account with the price. dee conditioning, wash, cut, blow dry and straighten with the eid deal was a godsend. i appreciate you and tour service. 10:10 staff xxxxxxx
April 2024 by Fatima Regragui
Wow where do I start! So glad I came across this salon. Very professional and experienced hair stylists. Customer service was 10/10. My hair was very damaged and I was so unhappy with it to the point I wanted to shave it off. Bruna was amazing as she gave me advice on which hair cuts would best suit my needs, without making me feel pressured. I went for a bob hairstyle which I?ve never had before and I absolutely Iove it!! She took care in cutting my hair ensuring I was satisfied as she went along. Very reassuring. I also had a blow dry which was 10/10. The prices are affordable for the quality of work they deliver. Very relaxing environment & experience overall! Super welcoming and friendly staff. Will be going back soon for a Botox treatment while the April discounts are available!Fair to say I?ve found my go to hair salon now :) I will be coming back again as well for my hair cuts. Wonderful feeling! Highly recommend!Thank you once again! X
April 2024 by Amina Ahmed
I have previously come here for botox essential oil treatment and met the lovely Olga she was amazing. And I was able to get a last minute appointment today for the same treatment and again with Olga. She?s lovely always so kind and positive makes you feel comfortable and she?s very attentive. The staff here have all been nice aswell they greet you on arrival.
March 2024 by Fatima
Hello my hairdresser was Olga, my name is Aisha she did an outstanding job in making my hair looking beautiful! Exactly the colour I was looking for and was able to get rid of my grey hairs! What a professional hairdresser, I was speechless and impressed and happy for her had work , one of the best hairdresser that I have met. ???????Also a shoutout to Alex for doing a silk press for my daughter?s hair, very professional and my daughter loved it so much.I recommend coming here because of Alex and Olga my daughter and I will definitely be coming back.
March 2024 by inci akdogan
I have been to Beauty Kulture multiple time previously. It was a very professional service whilst booking and paying for your deposits. When I last visited beauty kulture I had to get my extensions removed (extensions that were directed bought by the salon). They have stated that they can store my extensions and when I want they can fix and put them back on (this was said to me by the owner not the hairdresser who done my hair). Due to my health condition I was not able to visit the salon, a year later I called them and they said that?s absolutely okay and my extensions are still safe. When I last spoke to the salon I was aware that the hairstylist was no longer working with them but was assured my extensions are again safe. When I asked to be booked in with someone else for my extensions they have then said my extensions were no longer with the salon and had no further explanation. They have then asked me to contacted the hairstylist! But I never approach that person in person? I was a customer of beauty kulture? I paid over £800!!! Now they are saying for me to contact someone else!? When I told the salon that after the hair stylist left the salon has assured me that my extensions are still there they turnt around and said we have a policy? Where is the contract I have signed to give this hairdresser the right to do whatever they have done with my extensions? The salon did not even think twice to say nothing we can do. I DO NOT RECCOMEND THIS PLACE, I have chased it up so many times. When it comes to payments they are great but when it comes to service and support there is nothing. I keep being told that my hairstliyst was UG and he was responsible!1. I did not go to the salon for UG I went because it was beauty kulture.2. I did not pay this money to UG at the time he was not managing the place as a lady has clearly told me she was managing the place.3. After UG LEFT I was told my extensions are still there, which I guess was a lie! No hair salon should allow there ex employee to take over customers extensions without MY PERMISSION or throw it away or whatever.4. If during renovation things were going missing or being thrown away I should have been contacted to collect my hair. Paid over £800 LOL.5. My primary contact was always the salon!!Ridiculous to see how unprofessional a salon can get to customers who couldn?t visit them due to health conditions.
March 2024 by Suzan Senpalit
I just wanted to take a moment to thank Alex for the fantastic blow dry! Not only did he make my hair look amazing, but their attention to detail and professionalism made the entire experience enjoyable. I left feeling confident and ready to take on the day. Thank you, Alex, for your talent and great service!
March 2024 by Info SL
Amazing service, Alex gone an amazing job on my hair. Love it ? will definitely come back. Thank you BK
March 2024 by Nurr Elegance
Hi I had an appointment yesterday for a Botox essential treatment and cut, blow dry and straightening. They made my hair so beautiful and smooth. I had the Olga as my hairdresser and she was so professional and respectful. I had a wonderful time and will definitely comeback with my siblings soon.
March 2024 by _ Hussain
I?ve been going to this salon for hydrafacials and now have started doing microneedling. Amela there provides amazing service and care. She has been doing amazing work on my skin and goes above and beyond in her care and work.I have seen great improvement and have already booked in my next session of microneedling.
March 2024 by RA Applewhaite zlt
Great service from Alex today, Sheri is amazing but they are all very lovely people (owner included)! Wouldn?t go anywhere else now I have found them.Good value for money and you can get 20% off on a Tuesday and Wednesday too. 10/10 across the board.
March 2024 by Mia Naicker
Do not go to this salon.I booked an appointment for my birthday at 10am and left at 6pm for a HALF HEAD BALAYAGE. The result I was happy with, but it 100% was not worth the 8 hours of my time that was taken from me when it should have only taken 4-5. An event was hosted on the same day as my appointment by the ?manager? Aba which I was not informed of prior to my visit. The event involved loud music throughout the whole time I was there, plenty of FOOD and DRINK which I was NOT OFFERED although I was there for 8 HOURS, PHOTOGRAPHERS taking photos of me getting my hair done which I DID NOT CONSENT to and that made me feel very uncomfortable, and a lot of CROWDING of people around me that I did not like. I?ve been here before and got there at 10 :30 and left by 3 for the same treatment so I wonder why it took so long this time. I think it was very unprofessional of them to not call me and let me know if I wanted to reschedule considering such a busy event was happening and I was THE ONLY CLIENT, another reason why it should?ve taken a lot quicker to be done with. I informed Samuel the hairdresser I had to leave because it was my birthday by 3:45 which I thought was reasonable and should?ve been. I also had bleach on my hair for well over an hour and had to complain to the receptionist for the hairdresser to do my hair as he decided to do the managers daughters hair upon request and forgot about me. I don?t even know why I had to chase a hairdresser to do his job that I am paying good money for. I felt the rush of the hairdresser after this and he was pulling my hair when brushing it to the point where I was pulling away - the same happened with the blow dry and he was burning my scalp. Rushing. This was very uncomfortable and once again , makes it not worth spending the money for it if it?s going to be a painful experience when it should be relaxing.Multiple times from coming back after getting my hair washed, my belongings had been moved to different seats and visitors for the event were sat in the chairs I was sat in which at one point I was just stood in the salon looking around for someone to tell me where to go for the hairdresser to do my hair. I left with a sore back once it was finished as I?d been sat in a chair for the same amount of time it takes to fly to Jamaica. Yet none of the staff batted an eye at the fact I was there for so long or even seemed apologetic. Extremely unprofessional behaviour and poor customer service. Again, they should have just rescheduled me for a different day but FAILED to do so. Let me not forget to add that from this I only got a £70 discount and was told by Aba that she would refund me my deposit on Saturday and hasn?t done so. I?ve chased this up today over the phone and she has refused it and said that she won?t because apparently she never said so. I will continue chasing this but if I don?t receive my refund hopefully the repercussions for this business return in abundance because I had an AWFUL EXPERIENCE and felt extremely mistreated. Definetely wasn?t worth giving them more than £200 of my money and yet somehow they have got away with it.
February 2024 by Tamiinu
Really great experience, had Hollywood waves done by the lovely Bruna! She is incredibly talented and I had a very warm service from her throughout! They even offer tea/coffee/water which is a nice touch - would definitely recommend and go there again!
February 2024 by Tee JayDee
Lovely service Alex did my eyebrowsFirst time trying someone new in seven years I?m happyThank you
February 2024 by Michaela B
Amazing service as always, i have curly hair and this is the only salon i will visit for a silk press (i live in south ldn and travel to north for this salon). The press lasts for weeks, end results are always bouncy and silky! Hair has been its healthiest since visiting beauty kulture thank you guys will be visiting again soon!
