March 2024 by liane pearce
I was really happy with the first service on my car. The staff I dealt with were very friendly and helpful. They came and collected my car and returned it cleaned, inside and out which was a really nice surprise and thing to do. I'll definitely use them again.
March 2024 by Philip Lewis
Great communicators on whatsapp. Starting problem with our Hyundai i20 - efficiently booked in, did the diagnostics, with parts provided and installed for a reasonable price quote. Fixed in 2 working days. Same time did a full itemised service around £300 including VAT and fuel/running additives, they do interims too, and MOTs. Collect and deliver car back to our home in EN9 with nice in/out valet included. Empire are a great garage, reliable, enthusiastic and always cheerful.Highly recommended to all honest car owners who care about their vehicles.
October 2023 by Shane McDonald
My car had failed its Mot and I was struggling to find a reliable garage avaliable to carry out the necessary works. Simon was immediately very helpful and offered to pick up the car the next day. He even cleaned the car for me and came back looking and driving like a beaut. Thanks again Simon and team, I know who I can count on in future.Service: Brakes
September 2023 by Naomi Richmond-Swift
I had an excellent experience with Empire Garages. They collected my car, communicated well with me, regassed my Aircon really quickly and had the car back within 90 minutes. Also very reasonably priced. Very little inconvenience to me and now I'm nice and cool!Service: Air conditioning
September 2023 by Abena Da' Creator
Amazing service, I got my MOT done and my car was collected and delivered back quickly. I would highly recommend Empire garages ?
July 2023 by Jack Elliott
After having a awful experience with Halfords These guys are perfect, saved my engine thanks to Simon, highly recommended, definitely going back if I needed to
May 2023 by C-3PO
Kaushik and simon are amazing mechanics they are honest, trustworthy and reliable. I would definitely use and recommend them.Services: Transmission
April 2023 by Janet Richardson
Collected my car for service and MOT. Returned car beautifully clean inside and out. Have used them for years and will continue to do so
November 2022 by M C
Kaushik and Simon offer a wonderful and reliable service. Car pick up was prompt at the stated time, they called to check if I was happy to get the work done before they did it, and dropped off the car right on time.Kaushik and Simon are knowledgable and very honest, I highly recommend them for the services they offer. I?ll definitely be using them again and again.Services: Air & cabin filter replacement
November 2022 by Julie Burgess
Very efficient mechanics our car has given trouble for months. We have had several so called mechanics try to repair to no avail have spent so much money parts and labour. Simon and Mr Patel picked up the car fixed problem clean car inside and out they only took a few hours to solve the problem very good service will recommend to my friends when they need cars repaired or serviced. The guys very friendly informative and professional.We will definitely use Empire Garage for future car problems and service. We took the car for a long run went like a dream would highly recommend Empire Garages.
November 2022 by Priscilla Mukiibi
I don't normally have great experiences when it comes to car garages and 'value for money'. As someone who knows nothing about cars, I just expect to be told an inflated price and be none the wiser. But this garage is so so fair. They explain everything wrong with your car and how much each component/part costs BEFORE you agree to anything and you are not obligated to use their services even after the consultation. They work very fast and their work is very good. Open communication and great work overall. I was sad when they closed during Covid-19 and I had to take my car for an MOT elsewhere
November 2022 by Nick Stavrou
Simon and the team are fantastic, alwsys going that extra mile and very thorough with what they do. Detailed breakdown of what the car needs aswell as reasonable prices. Been with empire for a long time and staying.
November 2021 by Rajan A
Very friendly and helpful garage. My windscreen washers on my B180 were blocked and was desperate to fix it for MOT done in another garage. The Empire garage owner was kind enough to ask one of his mechanics to immediately attend to it. The blocks were removed in a few minutes and there was no charge.. MOT cleared. My sincere thanks to Empire Garage.
November 2021 by sam gibbs
Excellent communication throughout. Fully explained details of fault and possible solutions, providing clear financial cost as well as options. Very impressed by them from start to finish of both the repair that they completed recently as well as the full service and MOT that they did towards the end of last year.Service: Air conditioning
November 2021 by Richard Andrews
Very impressed with Simon and team at Empire. Our beloved eleven-year-old Mercedes was very sick with multiple issues which had persisted for months despite servicing at a main dealer. We were sure it would fail its MOT and have to be scrapped. But Simon collected the car and set to work diagnosing the issues and finding solutions. He kept in touch throughout, explaining everything at every stage, giving the pros and cons and estimated costs. After a few days the car was returned, clean, repaired, running smoothly, and with a new MOT. The invoice was very clearly presented in a manner comprehensible to the layperson (a welcome change!) At Empire we discovered real engineering know-how, a truly customer-focused business ethic and good communication. An excellent experience.Services: Exhaust