July 2023 by Angel Summers
Each time I go to shop in the Enfield branch; I am severed by Christine. She has always been consistent in her customer service towards me. Even at the end of the day when the store is about to close; Christine will remain upbeat and polite.The store supervisor is also a friendly and helpful person.There?s a lovely and cool vibe in that store.
May 2023 by Y M B
It was all tidy and clean. Some of the cloth for children are lovely
February 2023 by Tina Lasani
Went to exchange an item and return 2. Older blonde lady at the till was really panicky and didint know how to the return. I brought the receipt and the card for the refund. As I had paid with Apple Pay she didint know how to the refund because of the last four digits on the receipt didint match my card. I told her it can be something with her system because I?m sure it was the card I paid with which she needs to refund it too. After speaking to a member of staff it turned it out I was right and that their system wasn?t showing same four last numbers of the card. Very confusing. I did not like the way she spoke to me at all trying to put blame on me. She needs to know the job not me!
January 2023 by Sheila Quan
Some lovely things - one particular black/gold woollen dress but unfortunately just above the knee. If only it was a few inches longer ...
October 2022 by Sareedo Yusuf
I was one of employees at monsoon accessorise in Westfield Stratford. and I have been working for them for a 5 months. Something went wrong with my payslip the issue was that the tax been taken over £243 every monthand I?ve been asking help for the managers rasa which was the retail assistant manager and have the responsibility to help the assistant if something went wrong unfortunately she wasn?t helpful when I asked her for help. and also I told the store manager which was hailey and she?s been delaying and since that five months every month half of my money was being taken by the tax. I give up when I saw no one want to help me and I called the tax by my self and they told me that I?m not in the system and they also said you do not work for monsoon. It was good experience and the staff were very friendly. They just need to fix the managers.
October 2022 by Lloyd
I brought a excellent jacket for my daughter. Smart wear, very informative staff. Variety is there, but the size is not so varied.
May 2022 by Mary Sewell
Lovely clothes too expensive for me. ?
December 2021 by Otikpa Rosemary Chinelo
Very attractive children and adult clothes are sold here. It's a massive shop
October 2021 by Dorcas Mazendame
Their clothes are not all that! They can be a little expensive, Their clothes are a bit on the small size! You wash their clothes once and They lose everything! Shape colour now they just look like primary clothes! Disgraceful!
September 2021 by Pritika Goyal
Great clothes and service was great. I would recommend for anyone needing good quality clothes
August 2021 by Frankie D
I love my local Monsoon store. It is a medium size store (all on one floor) but it is well stocked. You can find a wide variety of women's clothing, shoes and accessories. The children's section is small but they have a good variety of clothes and shoes to choose from. Finally, lovely and friendly staff on hand to assist you if needed.
August 2021 by Sky X
This store is medium size but well organised and stock . There is many choices from ladies clothes, shoes and kids clothes . Brilliant customer service I reserved two days ago .
September 2020 by Natasha Stephens
I went to the store today to do a return and I thought I must write a review about the amazing customer care I received, specifically from whom I believe is the manager. I felt appreciated as a customer. In this day and age with fast fashion and disconnected sales advisers it was refreshing to experience customer focussed sales advisors. Please keep up the good work!
August 2020 by Louiza Abbott
The staff are always really helpful and friendly. I was looking for a pair of navy evening sandals, there weren't any on the shop floor so one of the members of staff went upstairs into the stockroom. She brought down 3 pairs, unfortunately none of them were any good for me but really appreciated the fact that she went out of her way to look for me.
August 2019 by Girly Gamer
Beautiful clothing helpful staff
