November 2023 by Neeru Kumar
Awful service, never answer the phone, didn't have a pharmacist the other day so shut the whole shop! Prescription is never ready on-time.... Boots is going downhill fast!
October 2023 by Vicky lee
When in this morning to grab some pain pills and was shouted at by what I presume is staff she wasn't in a uniform that I couldn't take them off the shelf as loud as she could I ask if anyone was working at that station she said very annoyed that she was working it wasn't tapped off or anything so I thought it would be ok instead of coming over and explaining nicely she was rude and aggressive to me will be making a complaint to head office
August 2023 by Mama02
I've been a customer at this pharmacy for many years now and the service has always been bad but recently it has become just appalling.When the staff aren't ignoring you they are very rude and impatient.I have had to collect several prescription medications over the last few weeks and the wait is ridiculous, every time I'm told they don't have stock and have to order from the warehouse which can take up to 3 days. My sons eczema cream took nearly 2 weeks! Last time I was there I challenged this and and amazingly they had my medicines ready for me 5 minutes later so that proves that they are lying and just aren't able to cope with demand or are just incompetent.My next nearest pharmacy is an inconvenient long walk away but I will be moving there. Just the thought of going through the doors of this pharmacy causes anxiety and blood pressure to rise!
June 2023 by Ali Taymoor
Wait for ages to be served GP prescriptions took more than 4 days to be ready for collection no delivery service suggested.
January 2023 by Google user
Genuinely. Cannot thank this branch enough. 13/1/23 the store Manager went above and beyond to assist my family with an external query, that frankly, she did not need to do. We were touched and supremely delighted. We should all try and be kind to busy pharmacies. They perform a valuable service in our community. Thank you Boots.
January 2023 by Lisa Online
Genuinely. Cannot thank this branch enough. 13/1/23 the store Manager went above and beyond to assist my family with an external query, that frankly, she did not need to do. We were touched and supremely delighted. We should all try and be kind to busy pharmacies. They perform a valuable service in our community. Thank you Boots.
November 2022 by Oxana Lungu
I wasn't happy about service of some staff in the pharmacy!It was my first experience with doctors prescription that was been repeated. As I've never dial with "repeat prescription" procedures, I came wrong to the pharmacy to collect my medicines, thinking they provide this "repeat order" directly and not that I have to go to surgery by myself.The staff could not talk with patience, showing their annoying and looked on me in a not appropriate way! I understand that they worked every day with prescriptions for years, but they don't even think that some people have this experience for first time in their life and everything is new and confusing and that they should be professional or less A Human! So I am wonder how they work with people who suffer from dementia or learning disabilities, if they could not be calm enough with a person in huge pain?! And I know what is it, to work with such people, as I am doing this for 5 years!Thanks, that in the end they explained my issue, but the fact that they was all laughing after I turned to the way out from pharmacy, it was shown once again about their level of profesionalism and humanity!
October 2022 by Big Bear
I have used this pharmacy for over a year now to collect my diabetic medication. I will not recommend them to anyone, as I am constantly having to return to collect medication as they have not prepared it, even though I make sure there are 3-4 working days between ordering and collecting. This week I have been 4 times to collect my medication, today being the last as they were not even open, with a note on the door saying they will be opening late, not even with a time to say when. The service is shocking, obviously too many patients registered there for them to handle, needs more regulation especially when people are going without their medication for periods of time.
September 2022 by Shakar hassan Majid
Very nice staff specially Kaly she?s very helpful
August 2022 by clenberg D'mello
The lady who works on cash counter is so rude
July 2022 by Justyna
Always problem with these ones. And long waiting times.
July 2022 by Monika Syed
They have nothing in stock, not even dressings. Sometimes I wonder how the pharmacy is still running without anything in stock....
February 2022 by ?????? ??????
I wasn't happy about service of some staff in the pharmacy!It was my first experience with doctors prescription that was been repeated. As I've never dial with "repeat prescription" procedures, I came wrong to the pharmacy to collect my medicines, thinking they provide this "repeat order" directly and not that I have to go to surgery by myself.The staff could not talk with patience, showing their annoying and looked on me in a not appropriate way! I understand that they worked every day with prescriptions for years, but they don't even think that some people have this experience for first time in their life and everything is new and confusing and that they should be professional or less A Human! So I am wonder how they work with people who suffer from dementia or learning disabilities, if they could not be calm enough with a person in huge pain?! And I know what is it, to work with such people, as I am doing this for 5 years!Thanks, that in the end they explained my issue, but the fact that they was all laughing after I turned to the way out from pharmacy, it was shown once again about their level of profesionalism and humanity!
February 2022 by Asadullah Ghalib
Very lethargic handling. Always you have to wait ours for you prescription. The pharmacist looks very arrogant never serve the patients himself. Most of the time in the cabin.
September 2021 by Jay K
Absolutely shocking treatment from the pharmacist a middle aged British guy who was so rude and condescending that it beggars belief that someone like that can be employed in such a position. Witnessed him behaving very rudely to a senior citizen who was almost in tears before serving me with the same poor attitude. Even though we are all going to hard times at the moment it doesn?t give anyone the right to direct such poor and rude behaviour to others and especially the elderly. Will definitely be contacting head office with a complaint about this individual.
