March 2024 by Juliana Pimentel de Lima
They always arrive late, they never open at 9am, I have to wait more than 15 minutes. Right now, it's 9:15 am and the pharmacy is still closed.
February 2024 by Paul Martin
Be prepared to que!!!!
February 2024 by i j
Should give them zero star. Very pathetic awful service given to me. This particular man whose name starts with D is pathetic and has no empathy. He rudely said to me why came up to collect prescription without getting text and what should I expect to get it ready next day . Please some one teach him some customer service. I wanted to complain about this man to manager as his is very rude and intimidating but unfortunately she was on holidays. Please boots manager if you read it can you contact me.
January 2024 by The black panther
Friendly and helpfull. Thanks God the staff is changed. Especially one person witch was so slow and ignorant. Hope not to see this lady in this store anymore. Thank you for the other personel for such a great service.
August 2023 by Dave Wetzel
Excellent service by dedicated staff. I get all my pills here so unfortunately have to visit regularly.
June 2023 by Ana Caraiman
This pharmacy is useless! Shelves are always empty, nothing to buy.Staff is rude and unprofessional!
March 2023 by Google user
I don?t want to give 1 star as well because I rate it zero due to one staff of pharmacy which is a black girl with the curly hairs ..She is very rude with customers and with the kids as well ..she treated my kids very rudely and badly ? I request to the boots manager please give some good manners to this black girl?We can?t bear this behaviour next time ..I will upload her photo in photos as well ?I clicked her picture not properly but with the hairs you know the girl who she is ?
February 2023 by Bushra Muddassar
I don?t want to give 1 star as well because I rate it zero due to one staff of pharmacy which is a black girl with the curly hairs ..She is very rude with customers and with the kids as well ..she treated my kids very rudely and badly ? I request to the boots manager please give some good manners to this black girl?We can?t bear this behaviour next time ..I will upload her photo in photos as well ?I clicked her picture not properly but with the hairs you know the girl who she is ?
February 2023 by Nicoleta Melut
I collected a prescription today, quick and professional service. Thank you!
November 2022 by Zayn Mum
Very small shop . There is no product . We dont have choise . Hope we get big store cuz we have to go to hounslow to buy some beauty product or pharmacy product . Im really upset .
October 2022 by Colin Wittin
Constantly problems with collecting prescription medication for my elderly parents. Totally disorganised.
July 2022 by Derek Wong
I switched to Bear Road Boots Pharmacy from Boots on Market Parade as their service was awful and I am so glad I did. I was greeted by the Pharmacist and he was very polite. He knew it was my first time there so he offered to take my number down for the texting service. Later that day I had recieved a text confirming I had been registered. The overall experience was very good and such a difference that I felt they cared about me as a patient and left happy so I thank you.
July 2022 by IJAZ AHMED
Extremely impolite and rude staff. Today visited the pharmacy to collect my prescription. Inadvertently, approached the counter. A member of the staff dressed in a black shirt appeared and very aggressively directed me backwards through rude hand gestures. I followed his directions and did not utter a single word and left the pharmacy. This is not the first time that the staff displayed such rude behaviour. Reading similar comments below suggest that they are totally unprofessional and disgraceful. NHS is requested to look into this complaint and take stern action against the management so that patients are not disrespected.
June 2022 by Chahinez Maat
Very small shop . There is no product . We dont have choise . Hope we get big store cuz we have to go to hounslow to buy some beauty product or pharmacy product . Im really upset .
May 2022 by Schani Mti Eps Dfl
Very small shop . There is no product . We dont have choise . Hope we get big store cuz we have to go to hounslow to buy some beauty product or pharmacy product . Im really upset .
