February 2024 by c g
Went in for my service and Luke and his team were on point and went above and beyond. Kept me well informed on the phone with updates. This is definitely my go to place
February 2024 by Andra H
I took my car for an MOT, the car was in perfect condition. When I picked it up, the electric windows were no longer working. I went back to show them but they said they didn?t touch the windows as it wasn?t part of the MOT. I called Halfords to complain and they said they had pictures of the car with the window down when I dropped it off! So clearly lying when they said they haven?t touched it! They accepted no responsibility saying that I had no proof they did anything! So the fact that it was working when I left it with them and not working when I picked it up isn?t proof! Ridiculous! I had to spend almost £300 in a different garage to get the problem fixed! Stay away from that garage!
February 2024 by Amy
I wouldn't even give this garage one star, the Feltham branch needs to be shut down or fire all the staff there and start new.I would believe all the bad reviews, I wish I looked at them before I got my car checked here. Long story short I went to another garage who said I needed one caliper changed and my key fob battery few hundred pounds. The 2 very young gentleman here (seemed all the staff were young boys) they told me I needed new calipers, new brakes (again), both my car batteries changing quoted me over a thousand pounds... the battery light was on because my key fob needed changing... they are not qualified and are making up problems to over charge.My car was also through Cinch warranty which they needed to send the report to them, they kept telling me they would do it and a colleague was dealing with it, still to this day Cinch has received no quote from them.Very glad I went to another garage to get a second opinion they were great sorted it straight away honest, reliable and actually qualified!
February 2024 by Garry Ross
Kieran was great, new tyre fitted and back on the road very quickly. Great service, and very friendly.
January 2024 by Cliff Jordan
Bought a rear wiper blade for my car. I ordered it click and collect. The guy serving me asked where my car was and swapped my blades over. I shook his hand as that small gesture went a long way
January 2024 by nehal jani
Good professional experience for my MOT testing
November 2023 by Karol Tokarczyk
Unfortunately the bad reviews are describe well this place.Very rude and disrespectful stuff. I have booked slot in advance for 2 front tyres to change. Both tyres have a hole in so I?ve put a 2 spare wheels on front. Came for my appointment and said that both wheels are in the back as I?ve got spares on and asked if they after replacing tyres for new ones could put them back at front ? the answer was very short and rude ? NO!! When I dare to ask why not ? the answer was ? ?we don?t have time for this!!?They have brought my car into the garage anyway and I was waiting one hour in reception for 2 tyres replacement. In that time, I was in shock listing to the guy at front swearing at everything and throwing everything at his desk (including phone).Very very unprofessional stuff, very rude and unhelpful. I work nearby and already told everyone in my workplace to avoid this place. I am very surprise that after so many bad reviews the management still haven?t done anything about it.very disappointingService: Tires
October 2023 by K Luxford
Lewis and the team were amazing. They fixed my car quickly and professionally. This was my 1st visit to this location and will now make this my go-to place in the future.
September 2023 by ATIF SHAHZAD
Highly recommend to avoid this place to save your time and keep away from disrespectful,dishonest,and rude staff here.Initially purchased two tyres made payment online straightaway and booked in by halford website 12:30pm Saturday but got call Saturday morning they don?t have tyres,so I need to wait Monday.and Monday another call still not have the tyres so will be available Tuesday. Received call Tuesday that tyres available and agreed for 1:00 pm. I Given car 1 o clock and told me to wait one an half hour.I came back one an half hour after still was not ready.again they said wait more half an hour. Almost 2 hours to change 2 tyres.Never use again!!!!!!!!!! ?Service: Tires
September 2023 by Donna Morrissey
Kieron and team have been so honest and provided a great service with my AudiService: Electrical
September 2023 by Lcci IP
Dishonest and unreliable!! Avoid at all cost!!!. Took my car for a 1-2 hours job. After 2,5 hours they told me they need another 2 hours. They came up with all sort of excuses of staff illness, and other people are not allowed to touch this and do that to help out and finish the job on time.Reading the previous comments they are proven lies as the same issues happened multiple times in the past (and how many affected customers have not left their feedback).
August 2023 by Audrey Charles
Booked car in for new headlight bulbs to be fitted online which was quick and easy. Drove to Halfords Feltham took my car and had a look. Apparently there is a problem it?s going to cost an hour?s labour as they would have to take the bumper off and take out the lights to change the bulb. When told that I went to Sunbury Halfords and they didn?t do that and I also have changed the bulbs previously they went back to check and miraculously 5 minutes later the car was ready. Avoid this Halfords Centre.
August 2023 by Rich Carpenter
I'd give this place zero stars if I could. I booked a tyre fitting for 8.30 because, you know, I have a life and want to do stuff with my Saturday and they didn't even get to my car until 9.15. In total, I waited 1 hr 20 mins for them to fit 1 expensive tyre. It's not like they were busy either.
July 2023 by Frank James
Took my car for a diagnostic check.There were no problems with the car so I was not charged for the test.A pleasant surprise.
July 2023 by harsha dokuru
The service here is terrible at this branch avoid at all costs. I would rather pay more to take it to another service centre. I gave in my car for a major service and MOT and after a week of driving the car I got a warning message that my car needs oil top up. The manager, staff everyone here are rude and not helpful at all. Doesn?t bother to receive a negative feedbackService: General repairs & maintenance