February 2024 by Flowerpowerocks
DO NOT USE THIS POST OFFICE and Raj Wine Store. They do not keep your parcels safe, in fact they just keep them on the shop floor where anybody could just take them and run off. They take no responsibility on security for your belongings. When I questioned them about this, the crook got defensive and said threatened would send my parcel back- as if he had that power.
December 2023 by Rachel
Wow. Exceptionally poor and I don't know why post office continues to permit these goons to tarnish their brand. Been previously and its as though they want to do bare minimumToday I asked does your post office stock D2 driving forms. One guy just snapped tge post office is over there. However neither of the staff was at that counter. So I asked again for a D2 driver's form. The guy flings an envelope at me muttering. I heard D1 so I say no I need D2. It was clear he didn't believe I knew what I needed and I think he muttered it was.It's a D1.The attitude has been bad everytime.
November 2023 by Jocelyn Dsouza
I had an envelope containing 3 A4 size papers to be posted to the Hounslow council, and the guy was told to do a recorded delivery, however he took the liberty of doing a next day delivery for £7+. Please be careful with these guys, and make sure you ask all the questions in advance. A recorded delivery would cost me a max of £3/- but in tough times like these, I ended paying £6/- more. Beware of these guys.
October 2023 by Leonardo Bissoli
No one answer the phone. Keep saying to check to Royal Mail site and shows that the package is stuck there and there is no updates.Another update. I wrote this comment on October 10, 2023, today is October 17, 2023 and the packge is still with no updates (since Tuesday 03 October 2023 - status: Returned to Sender). I have a feeling they lost my package (that I paid to be trackable). This is awful. I wish would be possible give no stars in the review.
February 2023 by JoshGeoff
Not even a post office anymore, tiny little counter on wheels
December 2022 by Magdalena Mioduszewska
Horrible staff! Every time I came to this post office they told me it was closed and they didn't want to accept any package! It was during the strikes that's true! Well, during the strikes, prepaid parcels should be accepted, the employee told me that no one would accept my parcel during the strikes, I went to another facility and they accepted it without a problem, I do not recommend it! I paid for shipping in advance, if my customers don't receive their packages, blame me!
October 2022 by notalagerboy
Rude and obnoxious staff, truly vile treatment of customers. Treats people like lepers not respectfuly as customers deserve to be treated. Yesterday sending a prepaid parcel was a headache for him (using his words not mine) , today giving me a proof of posting was another "headache" and yet telling me that many post offices do not even give the proof of posting, which is a lie as I have never had any problems obtaining one. Every customer is entitled to obtain such a certificate of posting when asks for it.It is beyond my comprehension how such a person with no basic manners nor customer handling skills , adaptability, positivity, empathy or self control gets a license to run a post office counter ? Sheer rudeness and arrogance. Avoid at every cost.
August 2022 by Lucky Ali
Very rude staff and unskilled
August 2022 by Antoni Bohdanowicz
Arrived on a Friday at 5:20pm to send a letter. Waited over one hour for them to open, as they were unloading some goods in the back. They kept showing me 5, but didnt really mean anything. Had it not been for the fact I had to send a letter, I wouldnt have returned. Nevertheless worst post office ever.
August 2022 by Pamela Lima
does not like to do banking services. better to pass the post office to a store that wants to work. his shop is raj food
July 2022 by Chiran Phuyal
This is not a post office. They don?t post. They just have board. I went on Monday after 12:05 but they said to walk ten more minutes to another post office.Very bad serviceMisleadingPlease remove it from map ?
July 2022 by Case4less co uk
THE WORST CUSTOMER SERVICE EVER!!
May 2022 by SA Elsheikh
posted 1st class recorded parcel on 20/04/22 for six days parcel never arrived I guess they keep parcels in their shop, it happened to me twice with the same post office but had no idea they are doing such things, further action will follow
April 2022 by udbi mahad
THE WORST CUSTOMER SERVICE EVER!! PLEAAAASE DONT EVER USE THEM FOR POSTING OR AS A NEWSAGENT!! WHERE SHOULD I START, THE LACK OF CUSTOMER SERVICE? THE LACK OF INCOMPETENCE?I USED THIS POST OFFICE TO SEND A PARCEL FOR NEXT DAY DELIVERY TO THE NORTH OF ENGLAND, THEY NEVER SENT IT AND KEPT BLAIMING THE COURIER COMPANY, I EVEN GAVE THEM MY NUMBER TO SAY IF THE COURIER COMPANY DON?T COME CONTACT ME AND I WILL BE HAPPY TO COLLECT AND SEND ELSEWHERE, THEY NEVER CONTACTED ME AND I HAD TO CONTACT THEM AND THEY WAS SO UNPROFESSIONAL ABOUT IT AND HE PUT THE PHONE DOWN ON ME AND TOLD ME HE WAS BUSY. THE MAJORITY OF STAFF THERE ARE LAZY AND RUDE APART FROM THE GUY WHO FIXES PHONES. THE ATMOSPHERE IN THERE IS LIKE YOU HAVE DISTURBED THEM. THEY MAKE YOU FEEL WORTHLESS! THE THING IS THEIR CUSTOMER SERVICE WAS ALREADY AWFUL BUT SINCE THE CLOSING OF THE ORIGINAL POST OFFICE, WE ARE NOW FORCED TO COME HERE AND USE THEM AS THE BEW POST OFFICE AND TO DEAL WITH THEIR UNPLEASANT AND UNPROFESSIONAL ATTITUDE. IF YOU LIVE IN FELTHAM PLEASE DONT USE THEM,USE THE SPRING CORNER ONE MUCH MORE EFFICIENT AND POLITE.
February 2022 by Lynn Howard
Convenient opening hours, hardly ever have to queue, friendly service.
