March 2024 by James H
I have visited this post office now a number of times its clean and tidy, so I'm overall happy with thatThe most disappointing thing in this store is the staff overall I find them rude this is not on just a one off occasion I bought some stamps the lady basically chucked them at me and when I put them on my letters I asked if she was to take them to put in the sack they had behind the till and in a very blunt and quite rude voice got told take them outside to the post box obviously that is not hard to do but the overall the general manner of the way she spoke was like I was asking her to really go above and beyond her job and it was more of a inconvenience to actually serve a customerThis is not the 1st time the staff behind the till and the main counter have been rude, so overall, I am quite disappointed in what could be a nice little post office in the High Street
February 2024 by ma si
Closing time is 17:30But they closed entry 17:20
January 2024 by Muzha
A string of recent visits, all bad experiences. I suggest you keep your shop closed on Sundays as not providing all services and staying open is very misleading as we all have busy schedules and getting refused service very rudely everytime simply being a Sunday is not good. When asked why, the reasons given sounds more like an inconvenience caused by me. Today when I accidentally knocked the counter with my parcel the man threatened me with ?don?t play with me?. This is completely unacceptable and I would advise that you properly train all your staff on customer service especially the man working Sundays. I will go elsewhere next time.
December 2023 by Sim Simma
Quick and no nonsense service
December 2023 by James Fraser
Not been in here for sometime and now I know why, the staff haven?t got a clue what they are doing. I only want to send back a parcel via Amazon. She hadn?t a clue what to do.
November 2023 by Hamza Abid
Horrendous queues. Waiting in line to post a parcel looks like a line for free cash. Maybe not their fault it?s a tiny office but this is a review of my experience :-)
November 2023 by Jack Wilcox
The lady at the front of the shop was so rude told me because I have no eyebrows I can?t get a passport picture and told me to go somewhere else
July 2023 by Steve Hall
I have always had exemplary, professional service from the staff.
March 2023 by Mo Zayn Mum
I really like this post office . The stuff are profesional and never had problem with them . Never find queue and always they do nice job and good service
February 2023 by Schani Mti Eps Dfl
I really like this post office . The stuff are profesional and never had problem with them . Never find queue and always they do nice job and good service
February 2023 by Zayn Mum
I really like this post office . The stuff are profesional and never had problem with them . Never find queue and always they do nice job and good service
December 2022 by Shiva Shankar J
Best Post office in the area, manager Kumar and Subo are very efficient and helpful.
December 2022 by Mel DaArtiste
I appreciate the owner coming and asking for information on the incident...But no1. I've lived in Bedfont for 15+ years he's been there that long giving nothing but por service to the public.There is no training this individual can be given to make up for the years of bad service!Look at all the complaints!There is no investigation needed my situation is not unique... the negative reviews themslef should be enough for you to do something.However every one of them you dismiss, with patronising repetition.As long as you keep giving this person excuses your postoffice will continue to get bad reviews.At this point apologising in the manner which you have been doing to EVERYONE is a clear indication that you have NO INTENTION to rectify it.I Hope you realise and make the decision you need to make to better help your postoffices reputation and the better serve the public, who are behind your fellow colleagues on strike!!No.2 since the incident I have not gone back in, operating my business services somewhere else I have no intention of coming back into this post office.??
December 2022 by David Ross
Just been into the shop to buy a paper ,I said good morning no reply ,handed my money over and said thanks, no reply, gave me my change I said thank you, no reply, don't spend your money in these ignorant local shops let them go bust
December 2022 by Tsonus
It can get pretty busy, but I have always received good service at this PO.