Post Offices in Feltham, Greater London

“I just had the most incredible customer service experience ever from any post office.I Arrived at the post office at 5:28 pm and ask them if they would take a DPD parcel intakeThey told me that they were not DPD parcel Agenrs and I was stuck.None of the DPD shops would take these parcels. One by one, they refused all the way from Hampton to Feltham and beyondThe shops just didn’t want to know, and I went to DPD themselves. In Feltham to the actual depot and they refused me. The two my night managers had absolutely no empathy for me whatsoever. They threw this rule book in my face, and I just thought to myself, how can such a forwardthinking company have such badly Train staffThey tried to send me to SLOUGH depotI was on a race against time with a Car Hire that was costing me £9 perI was due to catch my coach this evening to Liverpool, which I was easily able to shift until the next dayMeanwhile at the post office 5 minutes away from DPD a Lady called Rajinder looked at me and said we are closing now, then she paused. And used her judgments“ don’t worry I’ll help you”She then spent the next 25 minutes helping me label and Mark all of my boxes. I think she sensed that I’ve been really badly let down.They weighed every parcel with two or three of these people at one time, Rajinder, Reese and Rosie.It was like absolute factory system born something out of McDonald’s.I left at 5:55 pm. They had done overtime and gladly Through this post Pryor Parcelforce came to the rescue with a 48 hour deliveryprobably exactly the same price as DPD, and with Customer Service that you would expect from a private company, not a national service.I’m just sitting in the car, wondering what would’ve happened if she had not made that decision.I probably would not have made my coach in the morning and not been in Liverpool for my wife’s birthday.Thank you all very very much at this wonderful spring corner post office post officeIf you send a lot of parcels, you might consider this company if you live lesson 20 minutes driveYou have to be in a desperate situation. I was in to want to pull up immediately and write this review.”

“Excellent service by professional, approachable and friendly staff. Pick up and drop off is handled with care, efficiency and at speed. It would be great if this service opened during business hours of 9am to 5pm. Thank you ?”

“I was served by a lovely member of staff named Vathana who was incredibly kind and very patient with all my requests. I would recommend this post office to anyone in the area based on my experience with this member of staff alone. Thank you so much Vathana for your help, it’s really, really appreciated! ☺️☺️”

“The guys were quick in processing my two parcels, were friendly enough. I visited on a Monday lunchtime without any issues. Can’t speak for other times or days but I’d use this place again”

“Very friendly post office, I go there nearly every day now, and always greeted with a smile. Special thanks to Kirushana who negotiated firmly with postman to make sure all my packages went with last collection before the weekend.”

“Package was here a day at most and got sent off. 5 stars for quick service.Often a problem with these businesses, good transactions rarely get comments cuz "it went well".”