December 2023 by Miguel Rio
Great service!
December 2023 by H I
Super helpful! Remarkable knowledge has all spare parts and in-depth experience!Amazing customer service and huge stock in store!Now will always use empress bathrooms!
December 2023 by Red Sidney
Really really needed a part on a Saturday and despite saying they were closed for stocktaking, very kindly sold me the parts I needed to get the job done. Thanks so much.
December 2023 by Ricardo Sidoli
Amazing stock range specialist knowledge absolute life savers every time fair pricing
December 2023 by Jasmin A
These guys really know their stuff, very experienced and helpful team!
December 2023 by Grant Richards
Amazing friendly staff always happy to help ?
November 2023 by Meital-may Baumgarten
Not pleased with their supply time and their communication with me.What I've ordered been delayed over and over and I know about it only , .when I came to pick it up
November 2023 by ???? ?????
Not pleased with their supply time and their communication with me.What I've ordered been delayed over and over and I know about it only , .when I came to pick it up
September 2023 by Kieran Jay Johnson
WARNING ABOUT THIS PLACE. THE WORST CUSTOMER SERVICE I'VE EVER RECEIVED! They are so rude and unhelpful in every way.Look at other reviews and you will see this is not a one off!They will most likely put a generic response to this review.The person on the desk was rude and belittling the whole time.If i could give ZERO stars i would.Save yourself the hassle and find another plumbing/bathroom shop locally!
July 2023 by Emma Howard
Excellent bathroom centre. Lots of great items on display, combined with very helpful and knowledgeable staff.
January 2023 by Ben Margulies
Always helpful and nearly always have what we need
January 2023 by Robert Brinn
Brilliant service
December 2022 by magali cicut
Honestly the best plumber supply store in London. These guys are plumbers, so if you have anything you need to solve, speak to them and they will figure out a solution for you and supply the materials on the spot. Very hard to get a good plumbing service company like this
October 2022 by Catherine McNamara
My husband and I were helped by Sanghir(not sure of spelling) this afternoon who was SO helpful. He knew the products we required and I know that our bathroom concerns will be sorted out now!! Thank you!!
June 2022 by maryam khannum
I had initially called in to request a Roco Toliet seat and they advised me to send the pics in via email and they would come back to me within a couple of days. I hadn't heard anything until 1 week went past so I decided to chase them and spoke to a very rude, impolite man called Surinder! He first had put the phone down probably wanted to get off early and then cheekily said he had pressed the wrong no??? You would have thought someone who has been working there a long time would not get that wrong! anyhow he started having a very bad attitude on the phone very unhelpful to the point I actually said I did not want to give him any business based on his attitude and rudeness. My first and last experience with this company! I will be spreading the word everywhere to warn others.
