November 2023 by Santi
I went to this branch in Finsbury Park and I needed to put cash into my account and my card was blocked from an online transaction, Kojo Antwi has been very helpful and sorted out quickly the problem.Good experience overall.
November 2023 by Bradley De Wael
The bank that doesn?t care!They close 15mins earlier than advertised on an opening time that already sees you having to leave work early or you?ll never be able to go to the bank. The employees inside saw me at the door and actively looked away until I started knocking to which they would just wave their hands, brushing me away!Really disappointing behaviours from the staff here. I?m considering banking elsewhere from now on, especially as I was worryingly stood outside with a large cheque I needed to cash in.Very disappointed with this branch!
October 2023 by Maleeha Shaikh
Excellent branch of HSBC UK! They helped me efficiently and are very polite. Big ups to Darren for helping a tired international student gal out!!
September 2023 by Kal El
Went to register for online banking today as had issues doing it myself online and had an absolutely lovely service with Suzan, one of the best customer service I?ve experienced in a long time, thank you very much.
March 2023 by Eva Antal
Very helpful, polite agent. Fast and precise assistance. Many thanks to Hussain Ahmed universal banker
February 2023 by Vanessa Nessa
Wonderful service, I went there to make an international payment and the banker Mr. Antwi did everything for me, he was very professional and knowledgeable about the transaction, maintaining confidentiality, he made the transfer quickly, he never struggled with the foreign language wording and the payment was successfully received on time. Excellent.
February 2023 by Chris Sudall
Cycled to here, my 'nearest' branch after angel closure, to pay in cheques. Used the machine but P Patel sent the whole lot back in the post because one had the amount written in the payee line (by my 85 year old Mum)((it was corrected and initialled)) and one "name differed" (It had my name 'Chris' rather than C.D.). I worked in banking for 15 years, I know this was just laziness.Rankly incompetent.Moving to Halifax, at least they have a branch in Angel and staff who look up when you come in.
December 2022 by Abderrahman Taleb
I have visited Finsbury park HSBC today. Beyond great service by the staff whose name was Nabin he was very helpful and super quick with my queries. Thanks Nabin
December 2022 by ARJAN Pema
Thanks for resetting my online banking details. Nabin was very kind and the service was top notch thanks mate.
December 2022 by Awodoyin Oluwafemi
Thank you so much for the exceptional service Nabin. You have been really helpful and have explained all the features for Online Bonus Saver. Yay now I can save some money on that account. Cheers and best wishes Nabin.
October 2022 by Lotto Tsao
I don?t normally post negative reviews but this is really the worse banking experience I had in the UK. I have read the reviews before going to this branch and was expecting professionalism and polite staff but the women in this branch is rude and not helpful. I went to the bank to deposit money and a women named ?Latifa? told me to go to the post office instead without offering any other help and another women staff rudely commented if I am in ?such a hurry?, I should just go to the post office off-handedly (when I have not been talking to her). but just 5 mins of waiting and the cash withdrawal machine was suddenly fixed by them. If they hate their job that much, they should change their workplace rather than placing their dissatisfaction on customers.
August 2022 by Lesia Tomenchuk-Spodarenko
Just the best experiences. A place where you want to return again and again. Always ready to help. They quickly helped to set up online banking. My English is minimal but we got along perfectly.
August 2022 by Lesia T
Just the best experiences. A place where you want to return again and again. Always ready to help. They quickly helped to set up online banking. My English is minimal but we got along perfectly.
August 2022 by Aneta Paszkowska
NABIN thank you very much for helping me with my digital banking, you are a star, fantastic service. Made my day.
July 2022 by T ?Road trip? D
I am extremely disappointed is literally no customer service only cashiersI have been advised by a member of staff to go to the city because the customer service is thereI went to another branch where I have been told the waiting time to be seen by someone is minimum 1-1.5 hour ?
