March 2024 by Patricia Madigan Spellman
Found this particular co op very satisfying to walk around, items well stocked, good staff and quick service, and a lovely lady served me this afternoon, and made a very welcome comment to me. I left super happy ,all the products I needed and plenty of all varieties of fruit /veg. Left with a smile and thanks to this co ops lovely friendly staff, it stands out more.Well done to the employees in this co op, we appreciate you all.
February 2024 by Amy Watts
I recently moved to forest gate and was happy to see a co op, unfortunately the store is utterly disgusting. The store is very dirty, food on the floors, spillages all over the shelves. The alcohol fridges are dirty with a strong smell of dead rats. Also accidently purchased out of date food but 2 weeks and a month! Spoken to staff about it but they don't care at all. I don't recommend going anywhere near the store
February 2024 by Artur B
Turned up for amazon pickup,announced of my arrival to the counter,message was spread but even though nobody even bothered to assist me for ten minutes,when repeatedly asked to give me my parcel,member of staff just managed to find out system is down,come tommorow again as if I have nothing to do and just travel to the shop again and again. Do not waste your precious time on this shop...
January 2024 by Matt Nielson
It'd be nice to be able to just pop into a supermarket next to the station to pick up a few things on the way home. Instead we have this shop which is borderline post-apocalyptic. The produce shelves are abysmal and always empty. The self-service tills never work, and there's never enough staff behind the counter. Instead they're running around fulfilling delivery orders, their scanners letting off a annoying loud "boing boing" alert sound that never stops. Also, every time I go in here there's some kind of incident or fight happening, which is funny because there's always about 3 security guards standing around at the front of the shop doing absolutely nothing. Maybe train them up to use a till and solve multiple problems at the same time? Apparently they're building a Lidl down the street so I expect this place to die a fast death.
December 2023 by peter lewis
One of my favourite shop.good quality food and fantastic service. Keep up the good work ?
November 2023 by Aasiya Vahora
Staf not good. Not helpful for the customer and delivery driver also not answering properly
September 2023 by Lewis W
Used this store for a Deliveroo delivery. Wrong items delivered, didn't check if substitutions were okay. Completely pointless service. Do NOT use this store for delivery.
July 2023 by John Mcelarney
An empty store over priced with rude staff at checkout an unhelpful. I left my items an went.
July 2023 by Ariel Krupowies
Always slow and rude, today I asked 3 cashiers to help as non of self service machine worked and I was ignored
July 2023 by Kwasi Brobbey
No so crowdy. There is self check-out.
July 2023 by Andi Cheese
The COOP prides itself being more ethical than others, but it still operates a shabby service with efforts directed towards the online orders. It's all about DeliverRoo and getting the cash cow oiled and up to speed. Store customers can feel the brunt of staff shortages, poor till management, inoperable self service tills, lack of help from chatty staff etc. All mentioned below by customers sharing similar experiences.The highlight of today was a food thief who took some food and run out. A member of staff walked after him saying "stop, stop" very calmly and politely. I did not know why the thief did not stop and say "fair cop", he was asked so nicely. After the thief had gone the member of staff got on his walkie talkie and called for backup. Other members of staff proceeded to walk in a timely fashion to go to their colleague to hear about another chancer stealing food from a poorly staffed shop. Well done to all the staff in this fruitless task of attempting to apprehend a criminal of the meal deal cartel.
May 2023 by Chris Costello
It's a shame. Staff are nice but very much lacking team work. I tend to go specific times before it gets busy. But like today, their server is working hard with an ever increasing queue and the team just watch them struggle.I'm guessing management don't care. It's not fair on the staff needing a hand.
May 2023 by Greg Hockley
Getting worse by the hour. This Co-op was never great, but just gets worse and worse. There are plenty of staff, but they seem more concerned with picking orders for Deliveroo than serving the customers in front of them, which is completely infuriating, as are the scanners they use to pick which continually make an annoying boinging noise. Add to that the appalling availability, inoperable self-checkouts and inane Co-op radio and you?ve got a truly dreadful retail experience.
April 2023 by Elisabeth
Apparently there?s constant supply issues going on with the chain, ending up in the shelves being half empty all the time ! It?s a nightmare having to do your grocery shopping after work and such a shame as it?s the closest supermarket to the train station ?
February 2023 by Mauro Campagnola
The worst coop of whole London. Stuff it's constantly out of stock, automatic machines always not working.