October 2023 by S S
As far as Sainsbury?s go this is a nice one and staff are always perfectly pleasant. However, when it comes to meal deals - I?ve never thought Sainsbury?s has a great meal deal selection but it has the captive market in Forest Hill. But I can only assume the lunch items are put in a barrel, rolled down the hill to be delivered and then, using a Trebuchet, projectile delivered into the shelves.
October 2023 by Diana Batista
Very large Sainsburys with full selection of groceries. This store has a home section, clothes, and seasonal (halloween, xmas, etc), toys and stationery. It has a 2 storey carpark with 5 EV chargers and is located opposite Southside shopping centre.
September 2023 by Catalin Victoria
I?m a delivery driver. My question is , how come all others Sainsbury?s take deliveries from 6 am and this one takes deliveries only after 7 am. Very poor and rude management.
September 2023 by Sam Crawford
It's the largest supermarket in the vicinity, so has the best selection. That said, the fresh sections very often have bare shelves. The recent redesign has made the checkout far worse.
September 2023 by phillip woodhouse
Always Great produce, Just had an internal display upgrade, Feels fresh and Shiny new. Friendly Staff, never too many Customers, Always in and out quickly and smoothly, Decent underground parking. Always enjoy my visits
August 2023 by Kim Adamson
The newly refurbished store is absolutely beautiful and makes so much sense! Easy to navigate, much more space and even the product looks more appealing. The team are so warm and friendly. I hope that you are all enjoying your new store.
August 2023 by Jennifer
The layout has always been confusing and illogical at this store, but even more so after the refurb! And they still don't have doors on their fridges, such a waste - don't tell people you're sustainable when all your fridges are wide open...
August 2023 by Elena
The most idiotic phone line!!! Trying to get through and check if they are open as they have been closed for refurbishment. And the idiotic robot...is constantly "sorry cannot help you today" and hangs up!!! Why can't we just have normal people answering the phone anymore?I have lived in this area a long time so I got to know some of the staff there, like all places some people are absolute diamonds and some I wonder why they are there at all...The food quality is not great though and it's expensive...and like other have said, food often goes off and they sell it at full price or little reductions...But then again they also have one of the best reductions when you can catch them... but sometimes the food is not edible because it's literally rotting...It definitely needs an improvement in quality control, price reduction and staff friendliness.
August 2023 by ruth goddard
Re-opened today, following a 3 week refurbishment. What an utter disappointment. Apart from a new row of yet more self checkouts, a few more shelves and a new cigarette counter ??. You wouldn?t know the difference. The floor is thick with dirt and builder?s dust. The placement of goods defies all logic.The staff are just as miserable as ever. ?Human? checkouts down to 3, with only one open. There?s still just one worker doing cigarettes/vape/lottery/customer services. So, don?t be enticed by the fresh paint and new signage! Remember it?s your money they used to do this.
August 2023 by massimiliano santoro
New opening today really mess up , everything looks mix food next to soap ? just as samples?. Cutting also labour down, probably going somewhere else, sorry fresh start you lost
August 2023 by Sophie Winter
Hate this Sainsbury's - staff unfriendly, the layout is confusing and I barely every buy anything from this branch because there's not a good selection of groceries or items. Shelves mostly empty, overpriced. Deffo gotten worse after the pandemic.
June 2023 by Graham Hill
It's a supermarket!I've been using it for 15years, friendly with some staff. Big enough to have a wide range but not as overwhelming as the nearby Sainsbury's hypermarket.It's ok.
June 2023 by BrigidAnn connor
No different to your usual Sainsbury's, you can purchase most items staff were very friendly.They used to have a pharmacy but this has now closed permanently which maybe unhelpful to some, also the carpark is a nightmare to use.
June 2023 by philip williams
Difficult to judge a supermarket. They had most of what I wanted, the prices for basic goods makes me feel that I'm paying the director's bonuses personally!!
June 2023 by Christine Gale
The Forest Hill branch has more choice and also has the Corn Fed Chicken Breasts. It also has a manned till for those of us who don't want to use the Self service. Unlike the Westow Hill store.
