October 2023 by Georgina Cartwright
I highly recommend this very helpful pharmacy. The pharmacist Corrado went out of his way to help me sort out my prescription. He was very caring. All the staff are professional, polite and helpful. I feel very lucky we have such a great service on the Wandsworth Bridge road. The Sands End clinic are also excellent and together they work very efficiently so thank you.
September 2023 by eimear oreilly
Extremely rude and inconsiderate pharmacist today, I asked the cashier a question which she then checked with the pharmacist to clarify the answer. The pharmacist shouted loudly from the back area instead of coming out to me and speaking to me directly. I felt my question had not been answered so I asked again, the pharmacist then came forward a few steps to show her face but shouted really private information out loud while she was in the back area and I was at the cashier, she even continued to use insensitive languagewhen another customer entered the store. I could not believe the senseless behaviour I was receiving, have never had this before as most pharmacists will take you aside if you have a query.
September 2023 by rm rm
Massive shift in performance. Very friendly and easy experiences the last few times I?ve been in the pharmacy. Well done to management!
September 2023 by Veronica Harkishin
I visited the pharmacy on 23/8/2023. The gentleman I spoke to was very helpful, polite, and friendly. He was very patient and helpful in clarifying the details of my prescription.My dosette package was handed to me as it was going to be delivered to me as usual by the very helpful and friendly gentleman. The gentleman showed me the prescription so I was able to see that the medication that I was told was included in the prescription was not on it?. I feel embarrassed to say that I initially went into the chemist to complain about not receiving that medication or an I owe you note to say it was due to me. I must say the staff at the surgery did tell me it was included on the prescription. The man must have seen my very upset and stressed face because his whole persona in helping me calmed me down and explained the situation to my satisfaction. Keep up the good work. Your services to me today are definitely 5-star????????????????
September 2023 by Ben Corbally
This place has changed out of all recognition for the better. I was last here in December 2022 and it was a nightmare. I came here today to collect a prescription, fearing the worst,instead it was super efficient and the staff so friendly.
August 2023 by James Kearney
I would highly recommend. I dropped a prescription earlier today. And my medications were delivered 4.30pm. Thank You ??
July 2023 by Bcf Mae
Dreadful pharmacy!! Rude staff, large queues and inconvenient closing times. They shut at lunchtime when that is sometimes the only time other workers can pick up their prescriptions! Shut on Saturday. Avoid at all costs!
April 2023 by Karl Eaves
PLEASE IGNORE ANY REVIEWS POST DECEMBER 2023The Pharmacy has new management, and it is light and day between the old and new.------THE OLDThe old management was chaotic, the staff were unaccountable, inefficient, and usually rude. It was not unusual to see 6 or 7 people lining up and waiting for medications that had been delivered and merely needed to be dispensed. Also for people to simply walk away because there wasn't enough space inside to queue.As an example, in late 2022 I came to get my regular prescription. Unsurprised I saw seven or eight queuing locals; but what sickened me were two elderly people who had been left to stand while the staff mucked about out back. People were pushing passed the elderly folk, and the staff did nothing.I saw a cheeky mobility restricted chap sitting aside waiting for his very late medication. We exchanged glances and I felt mischievous, so we ended up reading out loudly all the terrible reviews on the pharmacy. It needed to be said.-----THE NEWA lovely chap called Muhammed served me within a minute or two. The staff were eye-blisteringly quick, kind and supportive.I had a problem with my prescription due to the horror that is the Sand's End Medical Clinic. Muhammed advised I needed to get updated paperwork. Sand's End Admin staff are notoriously horrific. Muhammed offered to walk over with me, and in moments he had the paperwork necessary. Minutes later, I left the pharmacy with my medication feeling supported, safe and ever so grateful.HUGE kudos to Muhammed, and the new management team. They have totally turned around this pharmacy from a human-hating-queuing-system-of-misery-and-rudeness into a personable, supportive pharmacy.I cannot state enough how much of a massive change has occurred.
April 2023 by Kayalvili Nanthakumar
Great service! Such polite and attentive staff, who were really helpful. Very knowledgable and thorough, will be my new regular pharmacy!
April 2023 by ravneet ?rj? j
Had a pleasant experience! Staff were very friendly and helpful. They look the time to make sure they helped me out. Recommend them!
March 2023 by Gee Bee
Just awful. This place deserves zero stars.The customer service is terrible. They close at inconsistent times during the day for the pharmacist to take their lunch break. Unhelpful and rude staff who obfuscate and delay when asked simple questions. Long queues. Avoid.
March 2023 by Joe
The whole team randomly decided to take a lunch break at 2.30 and refused to serve anybody for an hour despite long queues. Should alternate lunch breaks to avoid this. Every time I?ve been here I?ve had a bad experience and the staff are very rude
February 2023 by A B
They sold me a supply of tables worth 6 months with an expiry date of 4 months, which means I can through away the rest of my supply. Their staff is extremely rude and can?t even speak English correctly. If there were 0 stars I would give them that. I wonder why they don?t close this pharmacy down. They are disgraceful and disrespectful, selling you old medicines. Don?t use this pharmacy!
January 2023 by Hannah Masih
I had a very pleasant experience today was served by a gentleman, was advised so precisely, having said that all staff in DayLewis Fulham store are helpful.Many thanks to all you all for your great job at this season.
December 2022 by pam allstars
I think if this chemist was to close down it wouldn't make difference no to WBR, whenever I go there, I have to be given an owing note. Never got anything in stock
