December 2023 by Danielle Gibbs
Came in on Monday because my phone got stolen. The man who helped me (I think his name is Andrew) was amazing and very helpful.
December 2023 by Thomas Lawson
I saw a Black Friday deal and decided it was time to change my Samsung S23 to the S23 Ultra. Joyce attended to my purchase during which time, I noted that she was Professional in what she did, is an extremely good Sales Person which I can verify having 42 years Sales experience myself, and she dealt with my sale in under an hour, transferring everything onto the new Phone which incidentally is superb if I may say so.Joyce deserves 10 out of 10 as she always had a smile on her Face which is also pleasing to any Customer walking in.
December 2023 by Rosemary Clover-Brown
I can't rate Anoop highly enough ! I had bought a new iphone and didn't know how to sinc from my old phone. He was extremely helpful, very patient and super knowledgable and a real credit to your team !
November 2023 by Bileh Elmi
Thank you Jibril for your detailed information and assistance. Extremely friendly team
October 2023 by Ilhan gürbüzer
Today we were at the Fulham Broadway O2 store. We would specifically like to thank Joyce. She has helped us quite a lot and well. Although I did not have english, she was patient and helpful. Without her we would not be able to solve any of our problems, her assistance was wonderful. Thank you once again Joyce.
October 2023 by AD
Cheyenne service was amazing, described all the virgin media benefits and managed to convince me to switch my partner to o2.Outstanding experience.
April 2023 by Joe Coffey
Very helpful
February 2023 by Zizi Safadi
I had a wonderful experience with the whole team and especially with a lovely young lady called Cheyenne, if I can rate her more than 5 stars I will not hesitate. She has exceeded my expectations of her excellent customer care, answered all my questions, extremely pleasant, friendly and proffesional, she upgraded the phone for my son, went through everything involved in the purchase, transferred his data. I am very pleased with her outstanding customer care, I will definitely recommend this O2 shop in Fulham Broadway. Great team indeed.
February 2023 by ReD HoodiE
Cheyenne: This shop assistant, is by far one of the sweetest people you could ever buy from. She is very passionate, polite and knowledgeable. She will give you a lot of information that you?ll need, whilst making a new purchase. I highly recommend you to buy from her. ?
December 2022 by Lucy Addison
Went on Friday evening with my parents to get new phones. Anoop was incredibly helpful and most importantly patient with us all! He stayed after the shop had officially closed for the evening. We went back in the morning to finish off phone transfers etc and Joyce helped us. Again she was very patient with us. Both Anoop and Joyce helped in any way they could. Thank you both so much and rest assured, we won't be back soon! Parents are both very happy and set up with their new phones.
December 2022 by Kerriann Hayes
We came in tonight to get my daughter a phone, the service was very quick, Cheyenne was sooo sweet and helpful, thank you
October 2022 by Hen McEwan
I cannot rate this store highly enough. The team were so helpful and were so quick, knowledgable and polite. I watched them handle a customer who was very rude to them with nothing but excellent customer service. Huge kudos to them for that.The manager should be very proud of an excellent team.Thank you for all of your help and upgrading knowledge. Will be back when I want to upgrade again!
October 2022 by Jack Morris
Incredibly rude staff that have no idea of customer service, knowledge or ability to hold a conversation without checking their phones. No willingness to help or guide. Awful.
October 2022 by Dawid Rajchert
I'd like to say thank you to Joyce who was incredibly helpful during my visit at the branch yesterday. Easiest switch to o2 from Vodafone. Thank you
September 2022 by Phil Carter
Very good customer service
