September 2023 by Monika
Very helpful and friendly staff. Great customer service
July 2023 by Natalie O
Really friendly service in here, they have Evri parcel service as well.
June 2023 by Millie Mikhael
Very helpful staff and very good customer service.
May 2023 by Vanessa
The staff here are always friendly and helpful. Keep it up!
February 2023 by Dan Whiles
Amazing customer service. Prescription was turned away from 3 nearby pharmacies due to it being a 'specialist product'. The pharmacist here explained the issue with the phrasing used on the prescription, rang the doctor for me when they openned the next day and sorted it for me. Overall amazing
January 2023 by Shellie Fox
The staff here are amazing compassionate,and totally helpful the staff here go above and beyond to sort any problems, I would have to say I believe this is the best chemist in Fulham
October 2022 by Beatrice Carlini
Very poor customer service. I bought a cream that I left on the counter. Called only a few hours later but no one cared about helping.
October 2022 by Hadi Awde
The experience is well but there is one lady she needs to work on her attitude with customers, when someone else handling the packaging part there is no better replace to go however this lady not sure what?s her role she has an attitude and sending the wrong image of the pharmacy ? for her I wouldn?t go back again ? if she is a Pharmacist then this would be a big issue I wonder how she will treat patients Looking for medicines or advises?
October 2022 by Nish Raval-Brard
Excellent customer service. Staff are very accommodating and helpful in helping with all sorts of issues. Definitely a pharmacy to go to for general advice or any type of vaccination.
August 2022 by Yuri I
I?m always happy with their work. Staff members are polite and and work properly. Supplies are decent.
May 2022 by C L
I went to drop a parcel there. I was not too sure after reading the mixed reviews but turned out it was a very good experience! The man helped me was nice and patient. I saw him answering questions of other customers as well, he smiled and didn?t mind at all all the questions. I do really appreciate the store providing good service, it?s not easy to find people like this recently.
February 2022 by Jenna Stokes
Overall for a pharmacy it's good but for drop off and packages not so much, they are busy as it is with out having to make people wait just to get a parcel scanned. Not to mention one of the guys that works there is very grumpy and applies his own rules to things for example, He asked me to put a face mask on but when I told him that I was exempt he said well I want you to wear one anyway then he went on to lie and said that the day before an exempt person tested positive for coronavirus. I know this was a LIE as I was in there the day before and heard customers being told that they did not have any tests left to buy. Not to mention he wouldn't have gotten the results that same day anyway or even the next day So basically lied to get his own way and all I wanted to do was just get my parcel scanned and leave.Today is another day.I went in there to drop off another parcel. The girl couldn't scan the barcode on my parcel so I said oh I have it on my phone she said oh we can't do that so I said oh no I mean I printed it from my phone she starts saying no we can't scan it off your phone because it might not be the same and we are not allowed I thought humans are a special kind of stupid because if its printed from my phone it would be the same NO? Also you can type the barcode in I know this because I work with hermes I think I'm just done with this place.
February 2022 by S H
Avoid, refused to vaccinate me during appointment. I had letter from Department of Health and NHS letter where clearly mention my name/ nhs number, that I'm previously identified as clinically extremely vulnerable to COVID-19 due to cancer and advice of 3d vaccination but pharmacist send me to GP to get one more letters. What a time waster! On official site mention that I need only one of those with me. Avoid. I went to another center and got it without any problem. I don't recommend to go there. Also place is so tiny no room to wait other places way better.
January 2022 by Carmelle Amoin
My husband had his booster jab today. The personnel was friendly and accommodating. However, the jab administrator did not disinfected the site, punctured it directly and did not put pressure even with a cotton ball/gauze/dental roll afterwards. Perhaps they have their own way of administering jabs in general? But that?s not how the NHS or NICE guidelines ideals are written.
December 2021 by Veronica Burg
Simply amazing in every way.. crew of experts are so incredible, knowledgeable, helpful and very polite. I couldn?t recommend them more. A+. They make you feel so welcome.. not like Boots
