January 2024 by Liz P
The lady today charged me more . Don't forget, ask for receipt and check evert time!!!!!
December 2023 by claudia di marco
The lady at the prescription counter did not want to help anyone?her tone was already very dry and it became rude very quickly.I asked if she could help with a repeat prescription that my local boots didnt have in stock. i told her the medicine name, she repeated like 5 times that she needed to know the size of the pack. there is no connection in that boots so once i finally managed to login into their system show her the prescription she waves a hand at my face and says "this doesnt help me at all" - so I found my own details on their system for her, showed her the size pack she asked for five times, and still she could do nothing, and she was the one irate about it!
November 2023 by Nitin Mehra
i almost met mathew perry (chandler ) here. i can never forget this store
October 2023 by Karen Lelyveld
Waited 1 hour for a prescription! Absolutely diabolical service. Dispenser tried her best but not enough staff to help her. The pharmacist was doing flu jabs so was not there to sign off prescriptions I'm going elsewhere to get future prescription from now on!
October 2023 by Diana Maria
Don't go there!Disgusting service. Pharmacy mutes the phone and never picks up from either customers or doctors.. never have the medication in stock, never informing the doctor/patient about it either(and I'm talking about important ongoing medication) and takes more than a week to update the system and receive the prescriptions from the doctors.
October 2023 by Tony Petro
FYI, the photo print kiosks inexplicably open at 8am even though the store opens at 7am. Apparently they are controlled centrally.
August 2023 by Tom Ryan-Elliott
Boots are brilliant for getting lunch and a selection of different types of other things such as sun cream and medicaTions
August 2023 by susan sandover
Make sure you have a boots card. Surprising how points mount up and then you do not have to pay for purchases really worth it. This is a very well stocked boots and good prices
July 2023 by michael Johnston
I to buy my wife some hay-fever tablets , they had such a large selection and a big difference in priceI didn't know which to go for, the assistant was very helpful and knowledgeable, and explained to me that the cheaper ones were just as good as the costly ones, which surprised me, we done
April 2023 by A V
I've been sent away three time trying to buy Hana, because the pharmacist was not qualified to give it to me. I have been buying this pill from this store in the past with no problems, so not sure why suddenly I am unable to. Would be helpful if the current pharmacist could be given additional training on this type of pil.
April 2023 by niraj patel
Was purchasing a gift for someone and was assisted by Liam, who went out of his way to show me suitable products. I was greeted with a smile by him and it was a pleasure to have his help.
February 2023 by Ewa F
Very beautiful and friendly, extremely hard working staff members, the pleasure to be there
January 2023 by sara mason
I went to Boots today and I was helped by a lovely young lady called Leyle who helped my find makeup and recommended make up and found me testers and was very patient and helpful. She also showed me personally round the shop as I had a lot of different things to buy. Thank you so much! Happy Nee Year!
November 2022 by AB London SW3
Appalling customer service is guaranteed at this branch. The "over the counter" medication till is never covered and staff nearby stacking shelves are either oblivious to waiting customers or deliberately ignorant to them. Waiting time to be served is rarely less than 20 minutes meaning it's actually quicker to travel to the branch on Fulham Road opposite Chelsea and Westminster hospital rather than wait to be acknowledged.
October 2022 by aneta liszka
Very professional customer service from Olivia, she is always there happy to help.Very kind and polite person.
