August 2023 by Jade Warner
I was told to go to this branch by an operator as it says the branch is open until 3 online. However when I went to the branch at 13:15 I found it closed with amended times on the door stating it closed at 12. This is ridiculous. Not only did a Halifax operator not know that this branch closed early, the branch manager has not updated the branches opening times online.
August 2022 by Ryem Ritto
Just know there is the branch but seem like they never open!
February 2022 by Jenn Seligman
It seems that they change their hours at a moment's notice and never update the website. They are no longer open on Saturdays and they now close at 3pm on Fridays. Basically useless as I'm never able to actually use this bank despite me living a quick walk from it.
September 2021 by James Driscoll
Ok when they're open, but after making the trip across to this branch, despite the website saying that they'll be open, they were close, with merely a hand written note saying that they're sorry but they're now closed for the foreseeable. I journeyed up to the Kensington branch, which again, the website said would be open, and exactly the same thing. Updating the hours on the website is literally a 5 min job.
July 2021 by Matthias Matthias
rude cashiers who easily they tell you, they are manager of branch but when you asked their name, they refused to write their name for complain. this branch it doesn't mach to fulham area. they have very doggy cashier.
July 2021 by Angus Baxter
Letter drop box is never attended to by the staff.No mention of when it is opening again - very poor service from halifax
January 2021 by G Abdellatif
Very rude staff, unprofessional branch manager, I had a very bad experience even I proceed a court against them.
July 2019 by Elisha Abdelkereem
Such lovely staff very professional and happy.
November 2018 by Akhtar Rafique
Always very helpful
May 2018 by Freddy Delfs
Good bank
January 2018 by CG V
The app has been broken for ages, went in today to see if I could delete a standing order as I no longer have the account in which it is set to. Was told that this was not possible (even in store) and that I have to phone IT as there is an IT issue. What!?There is a lady working there that is utterly useless, she has an open counter but refuses to see people. You need on average 20 minutes to stand in the queue to wait for the only single counter available to serve. Nightmare! Thankfully I am leaving Halifax next week so this hassle is short lived!
January 2018 by Eva
Very impolite and unfriendly cashier. Been there few times but if I can I avoid this branch.
October 2017 by Grace Tyminski
The app has been broken for ages, went in today to see if I could delete a standing order as I no longer have the account in which it is set to. Was told that this was not possible (even in store) and that I have to phone IT as there is an IT issue. What!?
There is a lady working there that is utterly useless, she has an open counter but refuses to see people. You need on average 20 minutes to stand in the queue to wait for the only single counter available to serve. Nightmare! Thankfully I am leaving Halifax next week so this hassle is short lived!
September 2017 by Harry A. Yianni
Very friendly and helpful, in particular Ms Maria Gouveia whom was courteous, professional and very efficient.
September 2017 by Geoff Lulham
Charge me for a statement. Go away
