October 2023 by Ann Karanja
I visited Boots today at 15:00pm (17 October 23) to collect my prescription as i have always done! Today I was served by a very rude and disrespectful pharmacist, without looking at me, she asked for my date of birth, I informed her my date of birth, she made me repeat this for 4 times! And without looking at me, she kept on saying, I can?t hear you, I can hear you, I can?t you! I asked her why she was so rude, it?s then she looked at me and said that?s how she talk and people mistake her for being rude! Omg she has zero communication skills! Please boots send her for training! What an embarrassment for her teammates!
June 2023 by Ha
I visited Boots today (24 June 2023) at Temple Fortune Parade twice to seek for medical advice. The pharmarcists was very helpful and friendly as usual. However, the cashier is totally indifferent (even rude). This was not the first time I met her there and she was always behaving disrespectfully as she ignored me every time I said "hello" or "thank you" and acted superior to me. Very disappointed!
June 2023 by Kaptain Guzzy
Big store in Brent Cross shopping centre. Get most things here with a wide variety of choice. Also has self-service checkouts for quick payment. Helpful staff.
June 2023 by David Howard
A good selection and reasonable prices but frequently only one member of staff on duty.
April 2023 by Mind Your Space
No stars at all. Very bad service. No one picks up the phone and most likely they will disconnect you after few rings. So unfriendly for elderly who can not come up to the Pharmacy and need over the phone contact to find out about anything.
March 2023 by Jennifer Hillman
Very pleasant and helpful lady who dealt with my prescription.
February 2023 by Freddie
Good selection, but not enough staff and displays feel tired and uncared for.
January 2023 by Leon Lo
I am a healthcare professional myself. When I called to make sure my patient was prescribed with the correct medication, the staff on the phone was absolutely rude. I would feel so ashamed if I were in the same workplace with her. It was literally the first time I felt being disrespected when I am delivering my service in my job. Really cant imagine that could happen between healthcare professionals.
December 2022 by Jeannette Cohen
This Boots is great they all so very helpful
November 2022 by KM M
Trying to contact by phone is almost impossible. Over 40 minutes I have spent ringing over and over with no answer after they only gave me half of my prescription. Consistent poor service for the 15+ years I have used this pharmacy.
October 2022 by A P
Lots of bare shelves! Consignment displays empty. Boring! Staff helpful.
September 2022 by Elle Bloom
Came to the pharmacy today for the first time, Nooshin was really friendly and helpful, professional and kind service
July 2022 by Jacinda M
The worst Boots I've ever visited. The staff are extremely rude and they shut the shop in the middle of working hours. Their computer system is unreliable as well- couldn't pick up my prescriptions because their system was down.
July 2022 by energy clean
Poor stuff. They closed the pharmacy 17:20pm
July 2022 by E. Halasz
Great pharmacy. Pharmacist and staff are always helpful. You can find there everything you need from a pharmacy and a beauty shop
