March 2024 by Suzanne Braham
Very helpful
January 2024 by Dmitry Kopytine
Do not forget a 1 pound coin for the ? when buying £200 worth of products there. Otherwise you will not be able to carry them inside the shop.
October 2023 by annette gibson
I was shopping there today and I left my extreme mincemeat beef on there. Only till I got home. Tried to call M&S but obviously no answer. It?s now 1535 and there?s nobody on customer service. Can you please advise me on this thank you
October 2023 by John Smith
As others have stated, dreadful rude staff. Have just heard the large black woman on the staff assaulted an elderly lady I know today - have seen the bruise on her arm - and have advised her to sue. Awful place that staff are allowed to physically manhandle customers. This elderly woman is disabled with terminal cancer and has been left distraught after her experience.
October 2023 by Snow White
Security guard takes discounted products meant for paying customers. Very disappointing behavior!
October 2023 by Rejwan Ahad
Brilliant and high end. Quality produce but need a good budget for spend here.
September 2023 by Google user
Some of the staff are friendly and warm. The store is in a convenient location if you?re in the area but it?s not the cleanest.Floors, shelves and so on could do with s clean. I?m not sure why there?s such a difference with my regular store but it?s significant. I can?t tolerate food stores that aren?t immaculate and this falls short. As a result I didn?t buy the range of fresh produce I?d normally buy. I also noticed they don?t replenish the stock. After 3 on a Tuesday you?d expect full shelves. Yes you get the usual m and s quality food but the sub par cleaning put me off a full shop.
September 2023 by C W
This was a great little M&S before the company replaced all the human staff with automated registers. Not only has this made it MORE time-consuming to pay for your groceries, it?s also created a different atmosphere and attitude amongst the customers. It?s now a cold, hostile environment. It used to be where I shopped daily and it?s certainly still better than the pigeon-infested Tesco over the road or the Haterose down near Finchley Road station? but if I have time, I walk to Belsize Park or St John?s Wood instead.
August 2023 by Zoli Timo
The shop is looks ok, but I not recommend to buy sweet & sour chicken with rice. The meal wasn't made from fresh chicken, I had to throw away.
August 2023 by Glow Girl
Some of the staff are friendly and warm. The store is in a convenient location if you?re in the area but it?s not the cleanest.Floors, shelves and so on could do with s clean. I?m not sure why there?s such a difference with my regular store but it?s significant. I can?t tolerate food stores that aren?t immaculate and this falls short. As a result I didn?t buy the range of fresh produce I?d normally buy. I also noticed they don?t replenish the stock. After 3 on a Tuesday you?d expect full shelves. Yes you get the usual m and s quality food but the sub par cleaning put me off a full shop.
May 2023 by Margaret Chambers
Great store.The staff are very friendly and always very helpful
December 2022 by Esra Karakoc
?The chicken we bought was smelly as soon as we removed the packaging after getting home, we had throw it away._Becareful when you are buying the poultry._ fruit and vegetables are usually fresh but expensive._Fresh orange juice is so tasty and healthy even though it is expensive.?
August 2022 by Octavian
Nothing bad about the store. The store is great, but one of the employees Debbie, I've seen her racially profile people, go after a group of kids and force them to show a receipt, meanwhile the kids were minding their business, she followed them around the store. May I add those kids weren't white. It took a POC staff member to intervene and say the boys paid for the stuff. She was so rude and aggressive and made other staff watch those kids around even tho they went to the checkout line. Vile behavior.
April 2022 by Tom W
Avoid. Accused of stealing items (purchased from Waitrose over the road) whilst at the checkout.Very unfortunate incident involving a pretty rude staff member followed. Even after we proved the items were not from M&S there was zero apology as the guy scuttled off quickly.Manager and checkout person tried their best to be nice about it but sadly you can?t really go around accusing people with zero evidence AND in a rude and aggressive manner. We were offered chocolates or flowers but we are seriously uninterested in that.We have shopped at M&S for decades but we will now go to Waitrose after this deeply distressing and embarrassing incident really would not recommend this branch after the treatment we received. Certain staff members clearly do not value their customers, or even common human decency.
February 2022 by Sandra Azar
What a disappointment when I came to the store to pick up my daughter?s birthday cake on the day of her party (with the guest awaiting) and the cake wasn?t there!My daughter was really looking forward for her rainbow cake.I used to order our cakes from here but I won?t order again.Go for something more reliable that won?t let you down.
