Terrible experience, I wonder how this place stays open. Rude or clueless staff and the timber cutting person is always away for hours (for lunch break) when he is there the saw seems to be always "out of order"
December 2023
Visited 3 times, for faucet cover, for bulbs replacement and spray bidet. Almost all the times the staff didnt give a F on the queries and mostly told i dont work on this department. Service is the worst
December 2023
Ordered flooring, as a click and collect order, to the store and pick up was delayed by about 15-20 minutes.Staff apologised profusely and explained the delay, which was much appreciated. The Customer Service Agent at the Collections Desk (we arrived on 18/12/2023 at 12.50pm, was a guy with an accent) was lovely. Very personable... read full comment
We look forward to welcoming you to B&Q Greenwich,your local DIY and home improvement store. Discover everything you need for your home and garden project. Book your kitchen and bathroom design appointment, browse the garden centre, or check out our in-store services including timber cutting, tool hire, and key cutting.