March 2024 by Nicola Redmond
I would like to say that Loretta, Carol, Mark and Ben are brilliant Posties and one of the main reasons why I am staying with Royal Mail - for now. Also, Moses at the Delivery Office is an excellent person, so helpful, unlike one woman there who is the total opposite and brusque to the point of being rude. I gather that the Delivery Office in Horn Lane is going to be closed for Customers soon. Absolutely stupid......... Who is trying to run royal mail into the ground.....
February 2024 by C O
Opening hours are dreadful but it?s no fault of the staff. Royal Mail upper management has long term plans to remove delivery offices and the reduced opening hours is a part of this. There is one particular gentleman who is helpful and kind who always makes my day when collecting parcels.
January 2024 by Katarina S
Would give 0 if I could. Awful staff.
December 2023 by Rob Calcroft
Opening hours show the shoddy state Royal Mail is in. Staff are not rude but hardly helpful and approachable.
November 2023 by Magda K
Quick and fast. New opening hours tho!
November 2023 by Y Z
Opening hours suck.Absolutely ridiculous! The times you are at home they just send you a message (we TRIED to deliver?yada yada) they NEVER TRIED because I was right at home! So from 8 AM to 10 AM you can?t even pick up your parcel and don?t worry they will not deliver at your house like the SHOULD either?. What kind of service is this!A clowns service? Lazy G?
September 2023 by Siggy F
What sort of opening time is 08:00-10:00 for a post depot that?s supposed to provide a service?
September 2023 by Stephen Dawson
Open only 2 hours a day. Pathetic. Management probably sacked more people.
August 2023 by Chris Duggins
Organising a redelivery to local post office is messed up every single time. Probably had around 7 parcels where I've requested redelivery and the parcel is either lost or significantly delayed or the request is ignored and they try redelivering to my home
August 2023 by G I
Due to recurring issues that remain unresolved, I am dissatisfied with the female staff member working at Royal Mail's Charlton and Greenwich branch. Despite repeatedly asking her to scan my package upon delivery, she refused and took it inside. My neighbors have also expressed similar complaints about her. Not being able to track the status of my delivered package is frustrating. Please address this matter and find a solution.
July 2023 by Adrian Sandu
The staff is great, the opening hours are convenient (excluding Mondays) and the deliveries are leaving in time.Update review: from a good review, here we are to a bad one. They have just changed their schedule to 8 AM - 10 AM every day. This is a complete joke, against their customers and needs.This was the only office with sort of a serious service and people, but changing the program really gave me headaches in using daily their services.Absolutely disgusting and disrespectful to your customers. Sorry, I hate to give bad reviews!
July 2023 by The Pelts
Just absurd that the door says it closes at 19:00 and at 15:00 it is already closed . Before I left home and checked, online was also saying 19:00. Then in a side window not very visible to people had a sign that closed at 8am to 10am. Wish I had a job serving the public like that
July 2023 by A L
Generally good service, the opening hours are a bit sh.t though
July 2023 by Greg Marshall
Opening time is now only til 10am every day. Website is still saying 6pm closing
July 2023 by Tudor Sandu
The staff is great, the opening hours are convenient (excluding Mondays) and the deliveries are leaving in time.Update review: from a good review, here we are to a bad one. They have just changed their schedule to 8 AM - 10 AM every day. This is a complete joke, against their customers and needs.This was the only office with sort of a serious service and people, but changing the program really gave me headaches in using daily their services.Absolutely disgusting and disrespectful to your customers. Sorry, I hate to give bad reviews!
