December 2023 by D. P. (Daniel)
Hello, a month ago I ordered a pizza from the hackney location which was really bad. I opened two tickets to complain but noone responded. Just to compare last Friday i went to the mile end location and got one which was as expected. I came to the conclusion that i should avoid the hackney location from now on. the quality is really terrible. see below the difference between the horrible hackney pizza (right) and the decent mile end location pizza (left). What amazes me even more that noone from customer support got bothered to acknowledge my complaint.UPDATE: I have filled in the form two times and I have two different complaint numbers but you never replied to me.
November 2023 by WRRZ TN
Took 25 mins to get a order i placed online and the app said 15mins. What a waste of time for me as my break time is only 30
November 2023 by Jessie Lamptey Quaye
I ordered some pizza and when it came it had way too much sauce than usual so I called to tell me but while I was speaking she hanged up.
September 2023 by Michelle Fredua-Mensah
Turned up with cold, burnt pizza and the wrong order! Refused to change it when I called! Poor customer service and unprofessional!
September 2023 by D'evante Seepaul-Craig
Ordered garlic pizza bread and the new bbq wrap thingy last week. Got food poisoning from here. They've also got a 3/5 health rating.
August 2023 by Dan Dogg
Another beautifully designer store with great foodBut I've had better ?
July 2023 by George Thompson
Had to shout out twice for the guy sat behind the counter to get off his phone. He was just watching TikTok while I stood there like a lemon. He eventually made my order but forgot to put any cheese on one of the slices of garlic bread. Sticking with Pizza Hut from now on
May 2023 by Natalie Kelly
Nice a bit heavy on the pineapple topping!
May 2023 by Kelly Smith
I find that when I go to this pizza shop the staff have an attitude. They have no mannors when you talk to them, they look at as if u are nothing no freindly greetings just looking sad. They handle the till I don't see them wash their hands lucky that the germs are killed out by the hot oven. I wouldn't recommend this domino's....
May 2023 by Zohar Ohana
Best pizza in Hackney. The team is great and the tastes are wonderful. All fresh and clean.
May 2023 by Francis Wesseh G.
Absolutely recommend. Great food, great staff, great atmosphere.
April 2023 by Simon Jefferson Clarke
I ordered from here, after an hour of my pizza being ?out for delivery? I called them and they told me the driver couldn?t find my address and had given up (I live on a regular street several mins drive from this domino?s, with regular house numbers, no hidden doorways or unusual buildings, literally just houses numbered as you would expect!). In their defence, they sent another pizza out which arrived in about 25 mins. But by this point I?d waited almost two hours and I was too angry to enjoy my food. 100% don?t bother ordering from this branch.
April 2023 by Aimee Varnava
lunch delivered pizza was piping hot and delivered in under ten mins everything was cooked perfect
February 2023 by Errol Wilson
Ordered a vegan American hot. The toppings were atrocious pepperoni placed on top of the cheese and was looking very dry pizza was like cardboard. Did not enjoy the meal at all - also toppings missing. Ordered some garlic balls was not told they were not available. Domino's pizza just gave me dry cheese balls and it was not nice. I believe the staff should concentrate on doing their job instead of chatting all the time and making mistakes on our order. Staff did not show any good customer service. All staff need retraining. I also saw the staff cut some of the pizza dough off the pizza to make my dough ball's. Which made my pizza small not a large. I would have taken the pizza back to the shop but . They were closed. I would not recommend anybody to go to the hackney mare Street dominos pizza until staff get retrained.
February 2023 by Rayan Filipov
The date is 29.01 22:41 o?clock in domino?s Hackney Central the guys that been in the shift they didn?t was picking up the phone and stay silent just because they don?t want anyone to order so they can stay relax over there! I use to order for a long time and now I?ll never buy anything from there!!!
