June 2023 by REDLINE100100
Apparently no £50 notes available. Went twice even when I ordered over the phone. Also almost all their branches don't open on Saturdays. Other banks are better nowadays.
September 2022 by Tatiana Sanches
Online Banking full of bugs. Phone banking take over an hour to get your call. When you go to a Bank branch they say it can only be solved online or phone! Terrible service. Worst bank in the world!!!!!
July 2022 by J J
Pronoun nonsense - I am closing my account
February 2022 by Serkan Yardim
Terrible customer service!!! Going to avoid this branch from now on! Girl at the help desk seems like she just wants to get rid of you quickly so she can check her phone or get up from her seat. Went into ask if my standing order had started/left my account. Not even she cared to listen to my question properly she didn?t even bother to check exactly what my enquiry was if she was unsure what my question was she could have asked me to repeat myself. She was so desperate to go on her phone she made me leave the branch leaving with wrong information. Walked back into the branch to check myself as I wasn?t convinced so checked on the ATM myself and it turns out the standing order had started and the money had left my account. She just explained this as miscommunication and expected me to be okay with that. Not even cared to give an apology. I honestly hate that people have no respect for their work and can comfortably go on their phones in front of customers. It?s the second time this is happening. This branch really need to fix up their staff attitude.
August 2021 by ERGUN YILDIZOGLU
Each staff takes tea break every hour. Peak time there is only 1 ( one ) cashier , the rest at luch break or 3 p.m. tea break.....If you want to get depressed,stressed and felt useless it's the perfect place for you.
August 2021 by Martha Toro
long queue outside innecesario because some people need only cash points but they assume all people need customer services . the security guy is very useless .
January 2021 by Jonathan Cheifetz
They're always professional in what can often be trying circumstances.
January 2019 by Airsoft Coop
Excellent customer service from both cashier and manager and also apologised for my previous experience from another branch
January 2019 by Mami
Useless over all , I don?t recommend Halifax to nobody .the whole system are thieves
January 2019 by Nao Algereine
Useless over all , I donâ??t recommend Halifax to nobody .the whole system are thieves
December 2018 by Joshuah Brooks
The service is so slow
September 2018 by Al Cypriot
Rubbish the cash machine wouldnâ??t release my money I wouldnâ??t leave cash machine in cases it released it after I walked away I checked my online banking it said that money had left my bank I asked 2 passerbyâ??s you get someone to come out no one did shocking service it also took Halifax 3 months to pay my bank back shocking.
June 2018 by aykut pasaoglu
The worst Halifax branch ever. It's so hard to finish your job in that branch. There are too many dificulties by the staffs there. Shame on Halifax.
May 2018 by Cooper 4922
Excellent customer service from both cashier and manager and also apologised for my previous experience from another branch
May 2018 by Sam James
Place is a joke. Cash and cheque deposit machine never works. Be prepared to wait for ages to be seen aswell.
