October 2023 by A G
This place is the worst, disrespectful staff and disgusting customer service. The staff are disrespectful with zero accountability and have think everything?s a joke when you are telling them about how the staff are treating you even going through the google reviews every single bad one that?s published they?ve taken zero accountability for
September 2023 by Jonny McIntosh
I've used this Post Office for years, and have never found the staff to be anything other than helpful, polite, and friendly. So I find the negative reviews on here hard to take seriously. (Some of them, I note, are of the Dalston branch, not this one.)The weekday opening hours are 8:30 to 16:30, and they're understandably fairly strict about that. So if you're queuing outside and it's close to 4:30, you might get turned away. The queues are sometimes long, but that's not the shop's fault. It's a small counter, with only space for serving two customers at a time, and in my experience it's always fully staffed at the busiest times, with both employees working hard.
July 2023 by Joseph
I would avoid if possible but if you do have to use this branch, be very careful with the tactics of the two people working here. They try to overcharge for heavier weight and try to charge you for premium postage without mentioning that you can get standard first or second class for a fraction of the price. My advice would be to weigh your item before going to the branch, look up the postage options and pricing online and then make sure they charge the correct amount.
April 2023 by cici Y
I was just there for 10 minutes and the waiting time in line was 8 minutes. I was to return an item and it was very quick and nice and done in 1 minute!
February 2023 by Christina Lindsay
The best Post Office. The two guys have always been beyond helpful and friendly in the past 25 years.Are people reviewing another branch?
January 2023 by Siggy Bo
Consistently tries to upsell the postage or anything possible. Make sure you know the measurements and weight of what you are sending.Stopped going there and now I go to a different post office.
January 2023 by Shannon Hood
I booked an Amazon return and carried the large parcel all the way in the rain only to be told it was too big and I?d have to organise it through Royal Mail. There was no willingness to help beyond turning me away. If there is a limit on size it would be helpful for the PO to communicate this with Amazon to save everyone with large/bulky parcels making the same error
January 2023 by Ads Me
Dirty place, shut earlier than advertised, unhelpful
October 2022 by can orhan
This post office totally racist,Since the postman was not at home, the racist, who had a post office license in three side shops, delivered the product. I gave my ID and red letter and the post office owner started shouting to his next door employee "who take this product? Why are you taking it?? he said. So I said, I guess you don't like helping people. He said that I will return the parcel and I will not give it to you. then he fired me from the Post office
July 2022 by Sophie J
I always use this post office in preference to the main Dalston one. Friendly and efficient service.
May 2022 by KStar K
Never did enjoy visiting this PO, no other locally. Not transparent, rush you.
November 2021 by Bev
Great staff and customer service from this post office!They should privide the staff from Kingsland High Street Main Post office some customer service training.
October 2021 by Monica Austin
I have been going to this post office for years, I have always found the staff very courteous and friendly.
August 2021 by Gianni chiavaccini-wright
Really impatient and rude , miserable staff. Pushy and lack service and kindness . No manners at all. They just sit there looking bored and can't be bothered attitude.Get better staff and get rid of this lot who are obviously jaded and don't like the public or their job.Always massive queues and only 2 guys at the counter. The older guy is very miserable and never says " please " or Thank you ".It's convenient but the staff at other nearby post offices are much more receptive and friendly.
August 2021 by Monika Turska
It?s a small local branch. I visited it numerous times over the years and the staff has always been professional. I see there are often queues during lunchtime so if you can then avoid those hours.Regardless of covid19 and social distancing, it?s a really small post office so you won?t have much space inside to prepare your parcels or so, so get things ready in advance if you can.
