October 2023 by Roni The Dog
A solid five stars to Superdrug for partnering with Terracycle so that we can recycle our empty medicinal blister packs.We locals are lucky to have a store with a pharmacy in the community, as blister-packs can only be recycled in Superdrug stores with a pharmacy.
October 2023 by Ume Hanesha Zaman
Staff was professional and helped where needed especially in the cosmetic area! Very helpful
October 2023 by Lynn May
Always crowded,& can't look at anything properly, as it being Dalston, shop staff think you are all shop lifting,I just walked out. Won't go again...
September 2023 by Caitlin Ballard
Hannah from the Pharmacy is such a wonderful help. She seems to remember all her customers/their needs, and always pushes my orders through as soon as she sees them. She has even looked for an alternative for me before i've come in when she sees something is out of stock with the supplier. Thank you!
September 2023 by Debbie Zig zag
1 item £2-49Buy 2 £5-00 I have pointed this out to them twice still not changed it
August 2023 by Izabela
The pharmacy does not answer the phone neither from patients not from GP practice. It causes major issues and delays. It is unacceptable. Can you please answer the phone or share another number for professional use?
August 2023 by Michelle Dixon
Always an extremely long queue at the till despite there being lots of staff on the shop floor. Had a rubbish experience there this week when I asked for some help to find something and was told by the member of staff they couldn't move from the spot they were in. Tried to raise this with head office via a complaint and they didn't seem bothered either. My advice.....go to boots around the corner.
July 2023 by Robert Giacomo
Went in there other day and hot air was blowing (July). One person serving with a queue of ten customers, yet one staff standing by entrance giving out baskets! Left item and got it opposite in H&B.
June 2023 by margaret mccafferty
I don?t know what happened to the lovely staff at the pharmacy but the new people there are really rude. Firstly, my mum has had her heart medication on repeat at this pharmacy for years, she was told that she could no longer order it through them and she had to contact her doctor. They were very unhelpful towards her and she was quite confused and upset by it, she?s 80 years old, have some compassion.My experience was the two ladies were extremely aggressive (in the pharmacy) when I questioned a lady who I thought had jumped the queue, all I said was ?I was next?. The two ladies behind the counter verbally jumped on me like a pair of Rottweilers, when I was served, I gave one of the women the name of the some antihistamines tablets I wanted, she barely looked for them and said aggressively that they didn?t have them. She didn?t offer me any other alternative. You can?t tell me that there were no antihistamines in the whole of the pharmacy. she just didn?t want to serve me she had a really bad attitude.I won?t be using this chemist again I?ll go to boots.
June 2023 by Miles Donovan
Unbelievably slow to get my prescription. I?ve no idea what the staff are doing, complete and utter incompetence. Go somewhere else. Useless.
May 2023 by Alasdair Gibbs
Consistently a 15-20 minute queue for less than 10 people to get served. They seem to insist on only having one person on the till at any given time, usually with someone else just stood by the door for reasons unclear, even when they can see the long queues. I guess some some of greeter role, but just sort of frowning at you as you come in.
May 2023 by Alexandra Ramírez
Absolute chaos. Understaffed. Large queues. Poor management. Waited over an hour for prescription that was ordered days ago and marked as ready to pick up - coming and the lady says it?s not ready. After 40 min wait they confused the quantity of each meds ???
May 2023 by Nozmul Haque
So disappointed with the service i have to pickup my father medicine he is heart patient,When i go to pharmacy ask for medicine the Lady Name ZHERA she said G.P not send the prescription I call G.P They say they send the prescription 4 days a go then I go to pharmacy again the Lady ZHERA she saying medicine is not ready she was very rudeSuperdrug Dalston Shopping centreUnit 10/11, Dalston Cross Shopping Centre, Kingsland High St, London E8 2LX
April 2023 by Burak Uyanik
So disappointed with the service i have received from megan today she sold me a illegal item with a 2 pin charging plug when asked for return she was very rude and acted like she has personal security calling them even though they where not needed i am going to definitely report to financial ombudsman and trading standard on mondayI am sharing something for your manager to read thank youI also strongly advice to not let cashier especially and all staff to talk on phone i felt as if she was trying to show off to the person she was talking to on the phone plus its not professional to talk on phone in a work environment.Plug TypesUnder the Plugs and Sockets etc. (Safety) Regulations 1994, it is a criminal offence to place on the market or supply in the UK an appliance which is not fitted with either (i) a UK 3-pin plug, or (ii) a non-UK plug permanently fitted with a UK safety-approved conversion plug. It is not enough, for example, to provide a 3-pin plug adapter or to make the origin of the appliance clear on the product detail page. A loose adapter in the box in which the product is supplied is not sufficient. Possible sanctions for breach are fines and/or imprisonment.Electric shavers, electric toothbrushes, and similar appliances are specifically addressed in the Regulations and may be supplied with a moulded-on 2-pin Europlug.This page is for guidance only. As a seller you are responsible for complying with all applicable laws, including the above Regulations.AcceptedThe following types of plugs will be accepted:A UK 3-pin plug.A non-UK plug permanently fitted with a UK safety-approved conversion plug.IMPORTANT: The conversion plug must enclose the fitted non-UK plug and only be removable by use of a tool.An electronic device (e.g. camera/Kindle/mobile phone) supplied only with a USB cable.An electric shaver, toothbrush, or similar appliance with a moulded-on 2-pin BS 4573 UK Shaver plug.TOOTHBRUSHAn electric shaver, toothbrush, or similar appliance with a moulded-on 2-pin CEE 7/16 Europlug.TOOTHBRUSHAn electronic device (e.g. camera/Kindle/mobile phone) supplied with a USB cable and a UK plug.Products with interchangeable leads, some of which are fitted with a UK plug but others with a non-UK plug.TOOTHBRUSHProducts with an interchangeable plug head (rather than interchangeable lead) that connects to the same supplied USB cable and have both a 3-pin UK plug and a non-UK plug. Both the UK and non-UK plugs must be supplied within the product packaging.TOOTHBRUSHProhibitedThe following types of plugs will not be accepted:A non-UK plug (subject to specific exceptions detailed under ?Accepted?).A CEE 7/4 Schuko plug.A non-UK plug supplied with a UK conversion plug that can be removed without the use of a tool.A non-UK plug with a UK adapter.plugAn electronic device (e.g. camera/Kindle/mobile phone) supplied with a USB cable and a non-UK plug.An electronic device supplied with a non-UK plug which explains the fact that it is supplied with a non-UK plug in the product information and/or title and supplies a UK adapter.For example, product information states: ?Please note: This is the EU version of the phone, supplied with an EU plug and a UK AC adapter.?
April 2023 by RC :
not good extra long queues only one person on till ,and when you get to the till you get asked " do you want this shampoo shower gel deodorant etc ,pile of stuff they trying to flog at the tillStaff need to learn some manners and Superdrug need to get some staff and stop making them push you to buy more at tills ,it only makes people not want to go back like me .
