January 2024 by Moses Seitler
Une Tesco Grande but a weak kosher section. Good car park.
January 2024 by Jimmy Thompson
Extremely rude staff at the self checkout. I witnessed a female member of staff verbally abuse and harass an older lady who obviously had health issues. This was because she was using the only cash checkout. The member of staff came up to her and started shouting in her ear ''hurry up you're taking too long there's a queue'' and then proceeded to grab her items and scanned them aggressively.This is unacceptable bullying of an elderly woman, it clearly upset her and kept apologising despite not being her fault, the queue was small and was for the card checkouts. I called the staff member out for being rude and she kissed her teeth and walked off.Overall, the whole shop is dirty with nothing on the shelves and no staff/management to be seen anywhere.
December 2023 by Mickey Mick
All good shopping experience don't know why people moan about poor customer service,s never had no issue.
December 2023 by Raymond Butler
Long wait ar the tills due to shortage of staff and vacant tills not manned
December 2023 by Nono
One of the staff (female wearing glasses) is not helpful at all. She even mocked me when I asked about an item they sell at Tesco that I found online and asked if they have in stock. She laughed at me and said no way!!! I asked her manager and he told me to check in the aisle where she was, and when I couldn?t find it, I thought best to ask for her help, but I shouldn?t have. She is very rude!!The other staff are nice. I know because I shop there from time to time. I wonder how the hiring manager believed she would be a good fit for the role of a customer assistant!! She is awfully bad at it!
November 2023 by Adrian
Slow service what point of having tills which no staff
October 2023 by Caroline
I got verbally assaulted by one of the employees.Right after buying one item, that was a pot of laundry powder, I noticed that the lid was already half opened. Thus, I opened it to check its content, and it did not seem full. So I wanted to go back inside to compare the weight with another item to see if it was normal, and if not, I would have asked at the help desk to switch.But before I could get back inside, an awful lady that worked at the store walked up to me and started to verbally assault me and raised her tone of voice towards me calling me a thief and a liar, saying that I had opened my item and could not go back inside.I tried to explain the situation calmly and say that I had no bad intentions but she kept telling me I was a liar and even the lady at security told me that if the cashier saw me then I was the one lying.I went to do as I originally intended anyway and when I tried to go outside the store she stopped me again, kept interrupting me and screaming at me while the security was standing in my way so I could not go.Eventually, another store assistant, who was very understanding, came to me and allowed me to explain my side of the story and let me go as I was innocent.This lady clearly would not have spoken to me that way if I were older, taller, and a man. But since I seem young and "weak," she did not hesitate to assault me verbally. I got out of the store in shock and in tears. Tesco should be ashamed to employ such people in their stores
October 2023 by K M
Weird that they don't stock black/afro hair products like other Tescos
September 2023 by Daniel Crook
Just to let people know that cashback is no longer available, apparently not for the last 8 months.Don't know the reason why?
August 2023 by HAQQ
Really great store, super great stock.It's the best halal section I've seen in a long time.I went early morning, it's was quite empty, fresh bakery was out, there were no lines on the self checkouts and human checkouts.Lots of free parking availableEasily wheelchair accessible.The ethnic section is great too. I found everything I needed, and picked up a few things I didn't need too.In the words of Terminator, "I'll be back!"
August 2023 by Dee Clarke
Always the same at the checkout, staff scanning while having a full on conversation with colleagues on next till,duty/store manager joining in,I spoke up and was ignored she just looked at me and carried on,no manners at all
August 2023 by Lianne C
Really poor customer service and this store regularly has long queues.Today the queue literally went to the back of the store. We had to queue for 30 minutes to pay. There was no queue management and when we finally got to the front of the queue, there was no acknowledgment of the wait and not even an apology. There were only 3 tills open and no attempt was made to open any more tills. They just did not care. After queuing for half an hour, some customers had to then queue at customer services because they had no exceeded the time limit for the car park. Really poor customer and bad management.
July 2023 by Supreet Singh
Big supermarket for food shopping
July 2023 by Tina Walsberger
Great to have a big superstore in Hackney but this one always has very long queues and issues at check-outs. Otherwise the selection is ok, but it's never easy enough to leave!
July 2023 by Alana B
Sooner it closes down the better.The whole operation from car parking - customer experience & service is absolute shambles.