November 2023 by Paul F
Nice store, well stocked, good pharmacy with friendly and helpful staff. Especially Jose!
August 2023 by Nahid Mashaloney
I went to this brunch ta receive my prescription. When I got home i realised one of the tablets is missing, tried to call boots to ask if it?s there. Called 47 times, no one picked up the phone. I have pain and feeling very uncomfortable. I have to wait until tomorrow after work to go back to the pharmacy to ask a simple question. Very unhappy.
July 2023 by Melissa Bethan
Very rude staff member called Mary was rude returning some perfume she said go to perfume bit to return it. And I said I was told to come rill she tutt at me and was miserable hell. If not happy there work somewhere else
June 2023 by Navid Anayati
Good service, friendly staff, fast cute and good price! All you need for hygiene and beauty is here
June 2023 by Tota Totaya
Great Service.. i have been going to this particular branch for so many years and always great.. i saw David whom is one of the managers a few weeks back.. such a lovely person and willing to go the extra mile to give the best service ever..I have had horrible service at other branches and even at the headoffice customer services and they couldnt care less about their customer service..The only reason i still use boots is because of the outstanding service i always receive at the hammersmith kings street branch and especially from David who remembers me each time i go in..Boots as a company should be grateful to this specific branch and especially to David because if it wasn't for the amazing service here i would have left boots years ago..
June 2023 by Rand Fawzi
I bought from this branch yesterday the lady was there her name is Awo she is so kind and friendly , helping me a lot with smile , if you need anything go to her and she will help you , thanks recommend to all
June 2023 by Rick Rose
I have called the pharmacy 30 times in the last two days and they never answer. I am unable to make it to the store, in case you?re wondering, to get my prescription sent to a pharmacy near where I moved to.
June 2023 by mAryo Ex
Their service is just awfulNever pick up the phone, you need to keep the phone over 45 min for someone to pick upThey then make an excuse and pass you on to someone else saying they will call back and no one ever call backAbsolutely waste of time spending money in this businessOnce you paid you need to run after them for service
May 2023 by kyle Zouk
GP prescriptions are sent electronically to the pharmacy of choice. Pharmacies would prepare the items in turn and text the patient to collect. NOT @ this pharmacy; I still have to go in person and wait for the order to be prepared. Their policy 'ready in 48 hrs' is not fit for purpose. Trying to phone to track progress is a great challenge; no one answers the phone!
April 2023 by Daniel Kor
An average pharmacy for all your medicinal, beauty and cleaning needs. No boots though.
April 2023 by Simmons Ben&Shiyu
Your average boots. Easy to find most items. The staff are friendly and helpful.shop interior is a bit dated, so seems quite gloomy inside.
April 2023 by Roger Borggren
Store is starting to look dated and there is always a queue to pay as there are no self serve checkouts.
February 2023 by T T
Not good customer service. I was so sad. A black middle age woman was not helpful and doesn't know about advantage card. So I tried to ask another guy but he also didn't know about it.I showed T&C them. He clicked his tongue and threw this paper to me...
February 2023 by Matthew Lally
I?ve been going here for years. It?s massive, so got lots of selection. The place is always really clean and tidy and well stocked. The staff are friendly and polite as well
February 2023 by Fanwen WANG
Audley was super helpful with my shopping. She was also very patient with my registration problem.