November 2023 by J M
Great location but poorly managed. Shelves are often bare, there are long queues and the branch is sometimes closed unexpectedly due to staff shortages
October 2023 by Nikki Courtney
Terrible store. Shelves always empty. Called 2 hours before collecting my prescription (I've twins at 9 months old so time around them) was told was ready. Popped round 8 people in the line and 40 mins wait. Mean While (no fault of the people working in the shop) minimum of 4 shop lifters came in took what they wanted, even after pointed out by 7 people nothing was done. Left without my prescription as couldn't wait any longer. Please employ more staff as lts not fair on the ones who are working
October 2023 by Matthias Redies
Made an appointment online. When I arrived they told me ?oh we cancelled all appointments today?. The pharmacist had the audacity to say ?we called you?, but obviously she didn?t. No email no phone call nothing
October 2023 by Robert Sandler - Gmail
This is not a good Boots. Very messy with half the shelves empty. Always feels chaotic with one person trying to serve multiple customers.
June 2023 by Robert Green
I feel some of the reviews on this site are rather unkind; I am a frequent visitor and I certainly have no complaints with staff attitude. They do their best, however Boots needs to show this branch some love. The store's physical layout is not fit for purpose and it appears to be understaffed, leading to unpredictable, and sometimes quite long, waiting times, and the occasional unscheduled lunch time closure. Other reviewers have pointed these issues out, and I'm afraid they are right.
May 2023 by nathan beckwith
There?s mostly empty shelves and hardly anything available. A good reason for this is that junkies raid it and fill their bags with whatever they can get their hands on. Nobody intervenes. The place needs security on site. The poor staff must be terrified.
April 2023 by Tony Chen
Absolute joke of a pharmacy. Went to pick up prescription Thursday. Did not have in stock, promised would be in tomorrow. Not in stock Friday. Promised will be in next week Monday. Went back on Monday and still not in stock!! They claimed they lost two boxes?. How does a pharmacy lose prescription medications. And now I have missed 5 doses. Disgraceful
February 2023 by Rupert Hunting
Often busy with customers having to queue to pay and longer for prescriptions. Recently been closed for lunch which is quite European but not really acceptable.
February 2023 by Katya Khimenets
Pharmacy with the WORST service ever!!! Always queues, staff is very slow, closing fir lunch break when they are not supposed to be closed. If you can avoid this branch - AVOID!
November 2022 by Margarida Doellinger
Horrendous service! There are always problems and issues in this pharmacy! Staff is absolutely terrible!!!
August 2022 by Rachael Cox
What a useless store. Rude, couldn?t care less staff with a terrible attitude. This is based upon the last 2 visits. No one at the Estée Lauder counter either. No stock which isn't the issue. Just awful service. Just don?t bother going.
August 2022 by Elena Roxana Herta
It?s always something that goes wrong in this pharmacy!Staff is very slow!Sometimes they just close the shop for the whole day.Prescriptions take ages !The shelves never looked tidy.They are short of products or they don?t have at all the medications you need.The staff doesn?t pick up the phone. You have to call again and againToday I couldn?t pick up my daughter prescription because their system failed and haven?t been fixed the whole day. When I wanted to buy a hydrocortisone cream, they don?t have it ,off course !
June 2022 by Cookie Monster
Brilliant service, nice staff, always going that extra mile to help me and prompt pharmacy staff very sweet and helpful. So glad ? I joined boots as my pharmacist.
April 2022 by Chelsea C
I went to walk in the door was locked and within seconds a lady appeared with a note that she just slapped on the door literally in my face saying they are closed for 10 minutes, I find the staff extremely rude the medication is never ready extremely slow at preparing it so a long wait ! Even though a txt message was received saying it?s ready to collect ! This place has gone down hill. I have never known a boots like it other stores are great and professional this store needs looking into .
April 2022 by T H
Please train your incompetent and heartless staff.I was in my early pregnancy and while queuing to pay I felt really light headed and faint due to my low blood pressure - so I kindly asked for a glass of water ( saying how I felt and why). What did they reply to a pregnant lady feeling like she's about to faint? "Sorry we haven?t got water, you can cross the street and buy some". Very disappointing from a ?pharmacy?- This is actually illegal in the UK. Happened around Nov.
