January 2024 by meet mistry
Extremely bad staffThey don?t know how to communicate with customers and trat
November 2023 by Daniel Bariente
Comfortable seating ?, spacious and very clean.
October 2023 by Massimo Ruano
Service: Barista assumed coffee was for taking away. I did not want burden them with preparing a new one, so I had to drink the coffee in the cardboard cup.Food: this is not only for this Costa, but a general trend I have noticed for Costa: the cakes and brioshe range is either very limited or not existing at all. Today at this Costa at 11 AM there 2 lemon muffins and some terrible biscuits. I could not take anything.Costa, what is happening?Atmosphere: personnel is friendly.
October 2023 by Zahra Amin
I visited Costa on Saturday 23rd September and ordered my latte. Whilst sitting with my children I noticed the entire wall behind us was infested with tiny black flies. The flies kept flying into our face's and eventually landed into my drink. At this point I was very irritated. I informed the staff and she said that Costa head office are aware of this but haven't done anything to eradicate it. When we were leaving I noticed the wall were the barista prepares the drinks was also completely covered with the black flies. In my opinion something really needs to be done as the powdered hot chocolate had the lid open and the flies can easily land on it. The next day me and my children woke up with food poisoning. I will definitely not visit Costa again.
October 2023 by Callum McCarthy
I?ve never seen so many flies in a cafe in my life. Constantly having to swat them away while I ate my food. One of the cake tins under the counter was uncovered and the flies were swarming it and the syrups behind the counter. When we confronted the staff they said they know and then carried on as if nothing was happening. We?re literally going to have to try to report this to a hygiene agency.
October 2023 by Alishataeyang
Fruit flies everywhere all up the walls and in the kitchen coffee area they close the upstairs 4 hours before shutting and they put the food out near the fruit flies. Needs improvement
October 2023 by Noora Karen Walker
Malian is amazing she is so friendly and helpful she is a credit to the company, is always a pleasure to be served by her.
October 2023 by shqipe cocaj
It is flooding with flies,you can't even have a coffee from all this flies and the bin stinks and probably there are a milion of flies around the
October 2023 by Trevor darby
We went in for a cuppa and where we were sitting seemed to have an infestation of fruit fly's they were all over the wall behind us and flying around the store as the chap on a few tables away was also swatting them, on visiting the toilet which was also very dirty and a lot of substance on the floor around the bowl the area was covered with them and advised my wife and her sister to use the ones in the mall . I'm a Costa card holder and will now use the Starbucks across the road which is a lot cleaner
September 2023 by Mohamed Hamza
I really liked the place and the baristas were really helpful and they helped me find a place nearby an electrical outlet so that I can work.
September 2023 by jamiegY5957AL
Filthy, The air is full of tiny flies buzzing around the table as you drink your coffee Tables not clean and none of the staff cleaning them
September 2023 by Mara
On Sunday 3rd September at about 12:30 , the man working was very rude when I didn't understand the new frappe flavours they had. He repeated himself with an eyeroll and sigh, making me feel stupid. I don't usually write reviews, but this experience left me with a bitter feeling. Won't come again.
August 2023 by Isaac Kalu
I really enjoyed myself there and will certainly visit there again.
June 2023 by Paul Kirkpatrick
Visited this branch of Costa Coffee in the Livat Mall in Hammersmith two days this week (June 2023). Compared to a year ago on my previous time things have dramatically improved. Day 1 (1130) and Day 2 (1330) the branch was busy. Staff coped well and kept waste and tables well under control. They also seemed friendlier and more chilled than previously. The branch is on two levels with service counter, food and snacks area and public toilet on the ground floor with more seating on the upper level. Was not able on these visits to visit the upper level. Being a very hot day outside good chilled ventilation inside worked very well. A site booked for a return visit.
June 2023 by V Xerxes
Zeer onbeleefde bediening, tegen zijn goesting werkend. Slechte hygiene. Vuil toilet
