January 2024 by simon stephenson
Great range of classes, friendly staff and a gym full of energy.Just completed another Hydrox class. It is an excellent exercise class led by a great enthusiastic trainer, Karolina. Wonderful regular group very welcoming and supportive. Only issue it?s so popular you need to book early. Thank you Karolina ??
January 2024 by Cole Palmby
A shame this gym has become completely overcrowded and impossible to use after they?ve shut the Shepherds Bush location (with 14 days notice no less)They also increased my membership from 69 to 89 out of nowhere because of this. Quite obvious the random influx of 5 star reviews are from employees and trainers
December 2023 by Daniela Santacruz
Great gym! Equipment is always kept clean and Sanitised. Staff are amazing, good customer service. Highly recommend for a great gym and spa experience.
December 2023 by Oban Chautard
I cannot recommend this gym to anyone.The pool / sauna are very nice. The gym itself has very little equipment for a £79 PCM gym. Very limited equipment , tied in with the fact that it?s clearly running at a 200%+ capacity with the closure of the Shepherd?s Bush branch means that it takes 40 min+ just to queue up and get on a machine let alone find any dumbbells.It?s wrong to charge £79PCM and to let so many people in at once. Having spoken to other members , there?s a collective frustration with how things are being run.I hope management can find a solution as to how to limit the amount of people who all live locally and depend on this branch.
December 2023 by milad kareem
Very clean gym. The team is very helpful and professional. Sami, Rashan and Brook would go out of their way to meet the members needs. Will definitely recommend this gym to family and friends.
December 2023 by Imogen Watson
Aynsley was incredibly welcoming and very helpful and kind in sorting a membership sign up problem with another gym. Hammersmith gym is a lovely space, the area is well utilised and the staff are super friendly. Heartfelt recommendation!
December 2023 by Ashton Feucht
Don?t give money to this evil and apparently failing company.Cancelled my membership months ago which they ignored. They keep hounding me.Steam room in my home club has not been repaired in 6 months, also they stopped providing towels.Then with 2 weeks notice they closed my home club (reason: landlord terminated contract) - FF will have known this months ago! Either they don?t care about their members or they can?t afford to care.Now that they closed the shepherds bush branch we?re being sent here and it?s impossibly crowded.
December 2023 by TESSA SCALA
Great workout classes , FAR too busy since Shepherd bush closed , it?s HORRIBLE trying to workout . Gym small and far too overcrowded! I seriously hope that the club do something to limit the amount of people , it?s ridiculous. Forget training 4-8pm, mission impossible to find equipment!Trainers are all very kind and very professional!
December 2023 by Ludovico Gnutti
Impressed with the experience at Hammersmith, spacious and clean. Friendly staff and found all the equipment I needed for my leg session.There is no better gym in the area!
December 2023 by Liam
Overcrowded since Bush closed and will definitely NOT be renewing new year with others. cardio machines like ski and assault bike are always broken. Rip off for 70£. Nonetheless, Staff are lovely!!
December 2023 by Tamara Lozano
Lately I have been worried if the club in this area closes too, two clubs where I trained Angel and Sheperbush have closed, this is worrying and I have also seen that all the staff that were in Hammermish have completely left. I am noticing a very small drop, the steam bath has not been working for almost two weeks and the trainers are not at 100x100.
December 2023 by behdad84
The staff are super helpful and friendly. However the gym is extremely busy. It?s literally impossible to work out there Monday to Thursday after 5pm. Also the lockers in the male changing rooms are super dirty. I have mentioned it to the staff multiple times, yet no action is taken.
December 2023 by Khaled Shahin
Changing my rating due to unhelpful member services and a sudden influx of members from a failed branch which lead to overcrowding of the gym and spa facilities (10+ people in a sauna that should fit 4-5 people), and an alarming worsening of hygiene of the locker rooms. People shaving their fungus infested feet onto the floor, people who look homeless sleeping in the lockers, and people bringing their bicycles with dirty tires and leaving them in the middle of the changing room.I must say, good PT and general staff at the gym though, but poorly handled situation by corporate management unfortunately.
December 2023 by BH
Fitness First Hammersmith is a great gym, I highly recommend. It has nice swimming pool and spa area. Early morning times are the best times to come. The staff and Personal trainers are also super friendly and help out loads.
December 2023 by A A
Used to be a great gym all until the Shepherd?s Bush branch closed down and they decided it would be a great idea to send them over to Hammersmith. So you basically have two gym members combined into one.1 hour works now take 2.30hr because of the amount of waiting you do. I can understand Fitness first want to make up for the closure of Shepherd?s Bush to there customer but if your going to offer them something for free at least give them off peak access why do members who pay a premium price have to suffer as if the gym is big enough for your customers let alone customer from another branch too.All the regulars from Hammersmith are not happy with what?s going on you have either a queue or like 4 people rotating on 1 machine and people walking on top of each other just to get around.It?s also not fair on the staff who now have to run around x3 harder to make sure everything?s in check.
