October 2023 by Morg Gordon
Excellent customer service from Mo & team
October 2023 by Antonio Marcos Rossi
Great,If you looks for good brands of shoes and clothers
October 2023 by Gabriela Lungu
Amazing attractive price reduction!
September 2023 by Fiona Peterson
I had an order to pick up in store. I found it to be the worst customer service, very disorganised with staff talking over one another, cutting in on each other and generally having no clue what was happening. It genuinely seemed like chaos. The first time I went in to collect I was told my parcel wasn?t there, despite getting an email to say it was, and to come back the next day. I tried calling 5 times and no answer. Was told I?d get a call when the shoes arrived. No call. Would not recommend using this store.
September 2023 by Elijah Ray
Terrible. I order Reebok shoes to be delivered in the store but they never arrived. I had to wait over 2 weeks before they cancelled my order and by that time, my old shoes had become completely broken and I ended up having many blisters. If you want good customer service or even good shoes this is not the place.
August 2023 by Kostas Stas
Terrible shop, worst in person experience. Come only if you want staff mansplaining you how to pick up your order, WARNING ?? they require a full body scan to pick up a pair of overpriced trainers
August 2023 by Hyunji Kim
The guy who is Jess ? is really unpleasant and unhappy unhelpful service. He doesn?t want to sell their product.No customer service.If you don?t want to work just don?t work.This guy really good at kick customers out. ?
June 2023 by QY Chan
Went to this branch to collect an online order. The entire process didn?t take long. However, on the shoes I got there was a brown filth point on the outside and dust across the underside. Besides, the paper shoe tree was missed in one of the shoes.Can?t be bothered to go back to return.Another thing was when I presented my ID card issued by the Home Office, the staff kept asking where this ?passport? was from and where I was originally from, which wasn?t not respectful.Other branches, even the one on Oxford street provided me with pleasant shopping or collection experience.
June 2023 by Qiyuan Chen
Went to this branch to collect an online order. The entire process didn?t take long. However, on the shoes I got there was a brown filth point on the outside and dust across the underside. Besides, the paper shoe tree was missed in one of the shoes.Can?t be bothered to go back to return.Another thing was when I presented my ID card issued by the Home Office, the staff kept asking where this ?passport? was from and where I was originally from, which wasn?t not respectful.Other branches, even the one on Oxford street provided me with pleasant shopping or collection experience.
June 2023 by Praise Peter
Please open at time.It?s 10:30am
May 2023 by Sky Joy
Hammersmith Footlocker-Wonderful staff very kind and helpful I will give them 5 stars but due to my last visit I have given one star because the manager is very rude his very disrespectful I will stick with shopping online
March 2023 by Carlos Antunes
After a purchase made in January and returned item in beginning of February in 10th March they said the return wasn?t accepted. After contact on 24th March they said the item was sent out with a tracking number but I didn?t receive my item back.
Very poor customer service and very unprofessional service
December 2022 by Paul Everitt
Lots of different trainers, but pricey. Helpful staff , pleasant environment.
August 2022 by Bogdan Neghiuc
Worst shop ever,it's 14:40 on a Saturday and they closed the store which they supposed to close at 17:00
August 2022 by MichaelCuenca Moscardon
this is literally horrible. the employees are inside and won't open the door. there is currently 4 people waiting and one of them left. take this advice from a 11 year old. this is trash
