June 2023 by susan
three hours last week before Lloyds pharmacy could deliver my chemotherapy drugs to the ward. Such a waste of time for superb nurses having to keep checking why they hadnt arrived. this week - one and a half hours and still waiting. totally unacceptable
May 2023 by Google user
@NHS, these guys are jokers wasting our time and living of public subsidies!\\nGuess that you can wait 1 hour? to at the end having only a few days of your 2 weeks prescription. But They didn?t forget to put an unnecessary tablet cuter and jar I m sure they charged a few pounds £ to the NHS.\\nNo other choice to spend 2 hours and come back 2 days later?no apologies, or concern.
April 2023 by Daniel Villalobos
It?s almost irresponsible to send prescriptions to this pharmacy. The waiting times are over 1 hour
January 2023 by abdo hagaf
More than an hour to collect 1 itemThe worst part u can't buy it from any other pharmacy
January 2023 by Mal
Definitely a contender for the slowest pharmacy in London. Their management flow needs a bit of an overhaul.
July 2022 by Brian Geraty
Saturday was desperate for some strong painkillers tracked down my Dr special ones picked them up within an hour and very helpful over the phone
April 2022 by Joyce Lam
The wait on the board said 20 minutes and the two ladies on tills one with a headscarf and one with longer hair both of Asian decent, were talking non stop while serving me talking and laughing about something. I was told to wait outside for 22minutes and a lady came out and said I had to wait a little longer because they had to clarify my medication with the doctors which will be extra 10-15 minutes. I?m total I waited for 1 hour and 30 minutes. The waiting time is too long and the staff there aren?t working sufficiently enough.
March 2022 by ukoldschool
Very unprofessional staff. No cash in the till and when I asked she said what ever. Discusting behaviour.
January 2022 by adriana gialdini
I went there to get some probiotic for my baby daughter who has a bad cold and diarrhea?and they did not have any but also say to get in touch with the doctor?oh really?!? It?s a Sunday morning and I?ve got my daughter sick so rather than getting help from the pharmacist within the hospital I have to get in touch with GP who is open only weekly?. Such a great service! I?m fed up with these pharmacies that are useless!!!
December 2021 by Cancer 2020
The worst pharmacy, ever.Incompetent staff who always fail to deliver. They even dispute and refuse the consultants? requests and prescriptions.4.5 hrs, today, since they had received the prescription on their system and inspite they have failed to have it ready. I had a long wait outside and after a long chemo session until they prepared it.A few weeks ago, they did the same exact thing, which had resulted in delaying my discharge. The consultant has discharged me at 13:00 and by 18:00 at the change of shift, the doctor realised that I was still waiting. What hurts more is that good and efficient staff keep apologising for Lloyds pharmacy?s failures.For more than a year now, every week, they make me wait long for my prescriptions, this is if they decided to release them.Unlikely this will change. Complaints about them are most abundant but somehow they still win their contracts.
August 2021 by Robyn Lewis
Unsurprised that the people leaving a good review know these people by name - rings of a fake review to me. The worst pharmacy I have every been to barring none. the wait is outrageous, they seem to have no clue what they are doing. I waited an hour (after being given a prescription for A&E because I'm sick), I had to stand for an hour in the heat. At least I am able bodied, the lady in front of me was also standing for an hour on two crutches, no where for her to sit while she waited an inordinate amount of time. I've never seen anything like it - they only served 6 people in an hour! I got my prescription and they didn't give me my entire prescription for a month's worth of medication - they gave me 2 days, charged me full price and wrote on the receipt that they'd given me 28 days worth. Could not be more digusted. I will also be lodging a formal complaint. £9 for 2 days worth of meds!
July 2021 by Celia Hallett
A most professional and hardworking Team of Staff headed by Lamine. I've witnessed people complaining at having to wait a short time for prescriptions, which is unfair considering they've usually come directly from the Consultant. To their credit, the staff have always handled these situations calmly and patiently, and daily manage to dispense 100's of prescriptions within an hour!It just makes me sad how people can be so rude and unappreciative of a professional Team who constantly work so very hard to dispense so much medication each day! It's not like the job can be rushed!! All staff deserve appreciation and good behaviour rather than winging complaints. Thank you for my 2 years of top service!
July 2021 by Kate Berkati
Extremely rude ,unhelpful, miserable people. They should not be allowed to work in hospital where sick people go and have to deal with their health issues and than being treated badly in pharmacy ... very disappointed ?
July 2021 by Mark McKenzie
Good products and not overpriced. Store was spacious and neat.
September 2019 by julia westcott-hutton
Just wish to say that the pharmacy staff were excellent. Lots of pushy customers causing all sorts of issues and I must say these guys delivered a top professional service. Thank you , and you deserve 5 stars! Julia
