January 2024 by Natalie Louise
New review 2024It's not as friendly as it used to be. Staff were more attentive in previous years.I had to overly explain why we needed more space with a party, including disabled people and babies. It was also quite a hassle to get access to the disabled toilet as they kept locking it even though the child was visibly disabled.We were told to go downstairs a few times. No understanding that disability can also be invisible despite this being written on the toilet door. He had crutches, and still, it didn't make a difference to be told to go downstairs.The food came quickly and was as expected. The staff were not rude. They just seemed to need educating in disability.Old review - pre-pandemicA very friendly place. Children are welcome. A good value for money. Order and pay at the till and then your food is brought to you. Refills on fizzy drinks, if you like them. If chicken is what is want Nandos is the perfect place. If you get a Nandos card, you can earn chillies which add up to give you rewards.
December 2023 by Chris
Typical Nandos when it comes to food. Staff polite. This restaurant is located near both Hammermsith London Underground Stations. Noticed that is is getting more expensive.
December 2023 by Marcus Danny
Went to see Freya Ridings Live. Went Nandos instead of Macdonalds. Food was very enjoyable. Really good that evening.
December 2023 by Mette Steen
fabulous food and quality. service and welcome was nice and waiting for as not too bad despite being busy. however - the staff was almost hovering over us the moment our means were served and before one of us was done - one of them came to ask if they could take the plate. the moment the other person in the party has had the last mount full - instantly returned to the table and took the plates - We asked if they wanted us to go before we finished our dinner. understanding that it?s a busy restaurant and not super fine dining- customer about still to have peace and quick to enjoy the super meals Nando?s in Hammersmith serve - and not feel like being rushed to eat it being an inconvenience to the staff.
December 2023 by Mary Javier
Nando's is usually great. Another customer must have scratched out part of the table number and turned a 25 into a 5. The waitress made us feel like it was our fault that she brought our cold, burnt food to the wrong table, even after I pointed it out, which I thought was very poor service. No one bothered to fix the table number.Only 3 stars because the service and good were fantastic the week before!
December 2023 by Joe Whitworth
Not welcomed or sat down at door, when server came they did not acknowledge us and walked off and just expected us to follow. One meal did not come out, server gave 2 excuses, 1. It did not go through to kitchen and 2. It got mixed up with someone elses meal, both of which i can happily accept and move on. However, the manager came out and her amazing excuse was that mushrooms take longer to cook... the meal arrived after everyone else finished their whole chicken means...shouldnt take that long. Called her out on the lie and all she offered was 1 free portion of halloumi, when they came out it looked like they were cooked and then thrown into water? Never in my life have i seen fried halloumi dripping in oil/water...
November 2023 by James Bariffe
All of the staff was lovely!But James (he is/was new) really helped us more than any other Nando?s!Lilly was also amazing! Really friendly and made me laugh!Really lovely staff!
November 2023 by ernestina Twum
Bad experience never setting foot there again! I got half chicken thigh, they gave two 1/4 chicken thighs. One of them was fresh and soft. I had the first one, started eating the second one and it was so hard it was difficult to swallow.I asked for it to be Changed only for the manager to take it to be grilled and brought the same chicken back to me burnt.Like how horrible can a service be. I got up and left it there.!
October 2023 by Miguel Gaspar
Always great to have food at Nandos. If you like chicken, just go for it.
October 2023 by Stella Kong
Everything are so good . The chicken is really delicious . Highly recommend this.
October 2023 by Aubrey Smith
Food was peng, soft chicken and flavourful. Friendly staff. Was a bit busy but not surprising as it?s a Saturday night.
September 2023 by K Mistry
You can?t really go wrong with a nice Nando?s meal. This was my first time at the Hammersmith Broadway branch. Very good location, right opp Hammersmith Tube station, also has a good vibe, excellent customer service, very quick to deal with issues. All in all it was good experience.Vegetarian options: Good options for veg - chickpea burger is quite yummyParking: Find NCP parking near by. Some of the streets off Kings road have paid bays parking but restrictions end at 5pm
September 2023 by Markus Dueringer
Halumi sticks tasted like cardbordApetizer and main course arrived together mashed potatoes were cold checken was ok but also not
August 2023 by Abigail Camarista
Ordered Family Platter for tonight. Chicken dry and seems re-heated. Did not even give any sauces. Portions gone too small esp the spicy rice.
July 2023 by noknee p
We really enjoyed the food. It was tasty and portions were big.The service was quick but not so friendly. The staff did not even greet us in or out of the restaurant. We felt that their only job was to tell us to order online and bring the food to us (we got cutlery, napkins, sauces etc ourselves).
