November 2023 by Simon Watt
Rip off pricing. They've followed the modern trend of massively inflating prices unless you have their loyalty card. On some of the products I wanted, this mean that without a Nectar card I'd be paying almost double the price. No thank-you for your shameless attempt to harvest my personal data and try to lock me into shopping in your store.
October 2023 by Daina Cyrus
Big nice store. Easy to find everything not much queues either considering how busy it was
August 2023 by Lewis Coleman
Don?t use SmartShop here to get your Nectar prices, the staff don?t know what it is or how it works; although there are adverts for it across the entire store. Rude, unfriendly staff, with no concept of logic. Although I suppose expectations met for supermarket workers in Hammersmith.
August 2023 by Marinela Paunoiu
I like this shop because of great selection of products. Always good offers, and I can buy everything in one go.Is clean and staff is very helpful.
August 2023 by Flamexxx (Flamexxx)
A good store usually to get your groceries, so I was surprised to see it in this state, as on this occasion a lot of the shelves were scantily stocked, thought they had been robbed!!!! And the freezer, which was practically bare had food stock which looked like it was old and was looking quite battered and worse for wear with boxes looking worn and some broken!!!! Not appealing when you want to buy but worried if the products are even safe to consume!.
August 2023 by Sarah
Visited the store and a girl by the name of Maktah stopped me and asked me to see my receipt to see if I paid for my bag. When she checked she said Yes, Go. How rude. She didn?t say even say please or thank you. She just checked and told me to go. I have submitted a complaint with head office. This girl needs to learn customer service and stop being a security. Very angry about this
July 2023 by Sarah Maie
Visited the store and a girl by the name of Maktah stopped me and asked me to see my receipt to see if I paid for my bag. When she checked she said Yes, Go. How rude. She didn?t say even say please or thank you. She just checked and told me to go. I have submitted a complaint with head office. This girl needs to learn customer service and stop being a security. Very angry about this
July 2023 by Danae Brandon
I always shop here and overall this store is great, I would have rated 5 stars had it not been for one member of staff. I think her name is Maktah or something like that. She's usually working in the mornings on self service tills. She's just too much.She stands over your shoulder whilst you are scanning your items through, to make sure you scan the bag through. She stood there over my shoulder with her hand on the basket I had used to take away, whilst I was scanning the last of my items through whilst watching and making sure I was scanning the bag.Once I was scanning my items through, (with her watching me) she had to help someone else on self service and when I had packed my bags and paid, she then came over asking if I scanned the bags through and she then asked for the receipt which I had to then show her.I just find it really irritating, having a shop assistant stand over me, it's rude and makes me feel under pressure, awkward and uncomfortable. She's not a security guard she's a shop assistant.This morning she even stopped another woman who had finished using the self service tills, the woman was on her way out and she asked to see the woman's receipt to see if she had paid for the bag her shopping was in. The woman was angry and showed her the receipt. This member of staff shouldn't be harassing customers like this.All the other members of staff are great except for this one in particular.
June 2023 by Toby Walsh
Saw a lady screaming about how much of an injustice she was experiencing as the security had asked to check her bag. After several minutes of screaming, crying and general unpleasantness it was revealed that she was, in fact, stealing booze and cold medicine. #slayqueen #relatable #friday
June 2023 by Paul Kirkpatrick
Sainsbury's Hammersmith is one of the smaller stores. It is located in what used to be King's Mall shopping centre, now called the Livat Centre. Entering the store finds the Kiosk to the left, or to the right through barrier gates to the shopfloor. Fruit and veg are found first. All laid out nicely with all produce looking very good. Usual range of Sainsbury's and supplier branded items. Level of stock at 2.30 pm (June 2023) was good throughout the store. Wide range of chilled and frozen goods. Some locally produced bakery items noted. The far end of the store from the entrance / exit has cleaning and washing products. Surprisingly the store also has a good selection of books and magazines, which puts my local large stores to shame. Only one cashier line was manned on my visit with a large self-scan area. A few small trolleys were available, but this store predominately caters for basket shoppers. Car parking (chargeable) is available on Upper levels of the Mall. Noticeable were the number of contact Security Guards, counting at least four, with irregular patrols across the whole shopfloor. Sainsbury's staff were pleasant and helpful. Good to pick up things for a meal / replenishment but a large shop might expose the depth of the range. The store can be accessed by a number of TfL bus routes along King Street; London Underground stations (2) at Hammersmith covering the Circle / Hammersmith and City Lines and the District / Piccadilly Lines. All within a few minutes walk.
May 2023 by Matt Rodgers
Easy shop, staff are helpful, plenty stock with enough variety that you can do a big shop here
April 2023 by Skill Line
Sainsbury's is a great place to shop for all your grocery needs. They have a wide variety of fresh produce, meat, and dairy products, as well as a large selection of packaged goods. The prices are very reasonable, and the staff is always friendly and helpful.I have been shopping at Sainsbury's for many years, and I am always impressed with the quality of their products. They have a wide variety of items, and they are always fresh and of good quality. The prices are also very reasonable, and they often have special deals on products.The staff at Sainsbury's is also very friendly and helpful. They are always willing to help me find the items I need, and they are always happy to answer any questions I have. The store is also very clean and well-organized. I never have to worry about finding what I need, and I always feel comfortable shopping at Sainsbury's.Overall, I would highly recommend Sainsbury's to anyone looking for a great place to shop for all their grocery needs. They have a wide variety of products, reasonable prices, and friendly staff.
April 2023 by Chrislane Dy
The customer service is bad. They made me wait for 2 hrs for my click and collect. Very time consuming. Ishi and Christine were rude with their sarcastic comments? we don?t want to lose our customer? the manager was also unhelpful blaming it to Argos but Sainsbury?s owns Argos. No one seems to know their work. They told me to cancel my order but I was not able to because it says it?s been delivered. It took Marsha 15 mins to type the order number and find my product
April 2023 by Ethienne Papadopilous
Terrible service, some lady Christina or so, behind the cigarette counter didn?t accept non English sterling, accusing me of printing them! I cash in a winning lottery ticket, she does the payout in coins telling me to not come back! Never mind she barely understood the King?s English!!! Avoid!!
April 2023 by Karima Samir
Very convenient location and wide selection of products