I had to wait an hour to speak to someone. I was initially told just to go online but for what I needed I wanted to speak to a person - not everyone wants to do absolutely everything on the computer. Despite waiting an hour I was given brilliant advice by a very lovely lady.
August 2023
Excellent customer service from Stephanie Edmonds at the Santander Hammersmith Branch.Thank you.
February 2023
Went there to deposit bank notes into the ATM deposit machine, the machine has taken £200 of my hard-earned income and when I raised a complaint, been told the money was never found, this branch either has thieves or careless staff, I have raised my concerns with the CFPB for future investigation.It's a shame to see such... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.