January 2024 by Caitlin Bank
Very lovely friendly atmosphere and great food. Jose Baris was very attentive and helpful
January 2024 by Karishma Badal
I have nothing bad to say about the restaurant. However, I went to use the female toilets. Firstly one of the toilets was left in quite a mess. Secondly, a worker came out the toilet and did not wash their hands. I then saw them handling food afterwards. This is appalling and how food poisoning is spread. I suggest this is dealt with immediately.
January 2024 by Sean Calasara
Quick and easy. Just need to order from your phone, food comes very fast and tastes like heaven. A pretty standard Nando?s but since it?s close to me, additional points!
January 2024 by Kam
Very good experience and enjoyed my food this evening. Special thanks to Seethal who made me feel welcomed with her great customer service and care! Happy New Year to all staff at Nando?s O2 Centre and thank you!
December 2023 by Amir Malik
Things have gone downhill. We were told to sit at a table which was sticky and had the remenants of the last person's food, and clearly hadn't been cleaned, and we had to ask for this to be cleaned. There was a pretty rude and insolent staff member (Lisa Marie) who was serving us. She just stared at me when I was waiting for her to take the order at the till, no greeting whatsoever, I eventually told her my order. Lisa Marie asked if I had a Nando's card, and I said yes, and waved my NFC enabled card over the NFC reader. She did not say anything, and I asked if my card had been read. She said yes. I come home and found that it had in fact not been read and so I've lost out on the points. Why did she lie?Anyway, moving on, Lisa Marie then proceeds to just ignore me. I'm still waiting, and she bursts out "what are you waiting for?". I respond "for my receipt", and she rudely talks back "not everyone wants a receipt". Someone needs to teach this lady manners and basic customer service.Moving on to the food: things have equally gone downhill. The chicken was dry and over grilled. The broccoli seemed straight out of the freezer into the microwave, and you would need a microscope to detect the very little butternut squash in the butternut squash & spiced grains. There were also very few bottles of sauces out - apparently an additional cost cutting strategy by Nando's.Poor showing. Very poor showing.
December 2023 by Sapna Ghanekar
The burger bread was hard as rockNo one came to sort it out for almost 15 minsAnd we were told the whole batch of bread was like
December 2023 by Yvonne Durante
The worst Nando's.Been here a couple of times and they simply can't get it right. On 2 accessions my bf was served the wrong food. On this occasion it was visibly understaffed. Many dirty tables and only 1 person cleaning them. She was moving very slow, we were at the door and she walked passed us and ignored me when I called her. So we decided to walk to a table. There was one female chef in the kitchen and a gingerhead female manager with a light blue wide shirt, she visibly didn't want to be there. Every member of stuff walked passed the pass full of food.Our food had been sitting under the lamps for 15 mins before some manager with a blue top took it to us. As we were seated in front of the pass we saw everything and naturally our food was cold. I asked the female staff who was walking around and she didn't even apologise. She took the plate away and 3 mind after our chicken wings were still cold. The half chicken came without the corn on the hob as was not ready.. they literally brought us back the same plate with cold chicken and cold chips. We decided to leave there as we were starving. At any point anyone apologized to us. Having been working in this industry for many years, I feel that this place need more attention from the management team and more organisation. The kitchen had 3 orders and sank badly. I mean, customers go to restaurants to eat first of all....Unfortunately we will never go there again or any other Nando's.
December 2023 by Christopher Robinson
Well, the food, as always, was delicious. The service is poor. It took nearly half an hour for my food to arrive. We asked for salt from one of the waiters who failed to bring us some. I also had to ask for my glass 3 times. They eventually gave me one. I was then approached by a man in a purple shirt who had ask if we'd ordered 3 drinks? We had only ordered 2 so there seems to be a clear lack of communication/efficiency. When I mentioned to this man that it took nearly 30 minutes, he told me that's the standard waiting time for that evening. We were not informed of this to begin with! I've been coming to this branch for a long time and I and my partner have spent a lot of money here, over the years. There needs to be more improvement, as a whole.
December 2023 by Connor Monkman
Food was absolutely fine. However, it took 50 minutes each for mine and my friends' orders to come out. With no explanation as to what was taking so long except "We'll get on it". I understand it was Saturday lunchtime but when people are walking in after us and getting their meals first it's a bit baffling.
November 2023 by Joseph Lain
Pretty good stuff, maybe a tad overpriced and my akh ordered something he said was bad, butlst of its
November 2023 by Christine Alderson
We had an amazing experience. The food was great, as was the service. Our waitress Sara went above and beyond. Honestly the best experience I've had in a restaurant for a long time. We will be returning.
October 2023 by Ahat Aht
I came after ages and the first time to this branch. Busy but I managed to grab a table. Staff were very pleasant and friendly. Service was good. Either order at the counter or the table. Grab your plates and sauces or whatever you may want, sit down and wait for your food! Food comes out quickly. It was good. Couldn't fault it. Freshly made, well presented and yummy. Chicken was medium as I wanted. Staff were very good with allergies. If you order a bottomless soft drink, then the staff will give you a glass and you can just go and get the drink and add ice as well if needed. My small negative was cleanliness. Could be a little cleaner and floors especially. Would recommend otherwise. Nice meal, lovely branch. Good atmosphere and staff were attentive and friendly. Also, as I said food comes out quickly so if you are going to the cinema upstairs, then this is a good option if you want to eat quickly. They can get very busy at peak times.
October 2023 by Daemin Ko
Took time than booked and some side dish size was wrong but compensated with similar size.
September 2023 by Ali Rashid
Great Nando's with a great team and service. Friendly staff and the food came on time.
September 2023 by Yuki
Nando?s is always a hit. The food was prepared quickly and all of the sauces were available.The only negative part of the meal was the service from the waitress, who gave our table away when we got up to go and place our orders. We had great service otherwise.