August 2023 by M K
Very rude lady at counter. Black, 40-50 years old maybe. Today at 3pm-ish
July 2023 by Girl From London town.
I was served by the owners daughter. She wasn't rude but her face was very cold and unfriendly. The reviews make me grateful that I wasn't served by the mother. Its a great location for people that work in the park royal area but it's a shame the customer service is lacking.
July 2023 by Peter Foxer
Extremely rude and unhepful.Made me wait for parcel 20 minutes, parcel was immediately available
April 2023 by Jamie Anderson
I don't think I have ever met such a rude PO counter assistant!!!
April 2023 by Riri
Amazing service! Lady behind the till was very welcoming and straight forward. Will be back again.
April 2023 by Mohamed Isk
Lady behind the post office barrier is rude and unhelpful. Slow service. The shop is extremely dark, grim, dirty, messy, and all over the place. I hope to never come back here ever again.
March 2023 by Emma B
The post office is staffed by a mother and daughter. The daughter is helpful. However, the mother is rude and borders on being abusive to customers. She shouts at customers and is overly defensive. Rather than being informative and trying to help customers she is rude, dismissive, aggressive and unnecessarily loud. For someone in a customer focused job she appears to hate interacting with customers.
August 2022 by M A
Very rude lady on the phone, absolutely disgraceful. Unwilling to do her job at the post office and accept a royal mail pre-labelled parcel. Told me to go somewhere else and hung up the phone.
August 2022 by Manaf Al-bayati
Very rude lady on the phone, absolutely disgraceful. Unwilling to do her job at the post office and accept a royal mail pre-labelled parcel. Told me to go somewhere else and hung up the phone.
June 2022 by Freddy J.
I dread having to use this post office. The women that work there are far more interested in chatting to their friends than serving customers. Something they make you feel is a huge inconvenience. There are very few other options in the area but I would definitely suggest going somewhere else if at all possible.
May 2022 by Zika Sparkles
These negative reviews make me wonder if this is the same post office I go to. The lady, always goes out of her way to help me, even going as far as taking me to a neighboring shop to help me print my mailing doc which I didn't print before coming.
May 2022 by S D
Slow, doesn?t open on time, not great customer service.
March 2022 by Amy Mitchell
Incredibly rude and obnoxious owner of the shop a lady. I have never been spoken to like this before by someone behind a till. The people in the queue behind me were complaining about the long wait time. I said that it might speed things up if she would stick on the international stamps instead of me (this is the norm in a post office). This woman was confrontational, rude and raised her voice at me in front of other customers. The most unprofessional person I have ever met, this woman needs an attitude change when dealing with paying customers for Royal Mail. Definitely do not recommend going to this post office. I asked her to show some respect to a paying customer and her response ?you can go to a different post office?. What a rude and disrespectful person.
March 2022 by Judit Czethoffer
My parcel was there by parcelforce! under tracking number but she didnt want to check the number on it! I could see is my parcel but she said no its not mine!I called parcelforce they said already have million of complaints about herVery very bad attitude!Seriously i cant beleive!
February 2022 by Selena Kaur
Phoned up before going to see if they were able to print my label with a QR code. The lady I spoke to was very helpful and polite on the phone, lovely service !
