January 2024 by Lucas Martins
Really terrible, it?s getting worse and worse, drivers stealing a lot of orders, drives don?t go to your home and they put they?ve gone there, drivers leaving the orders at the door where anyone on the road can take the order, I?ve never imagined the main company delivery in UK would be the most terrible nowadays
December 2023 by Giulio Bardi
It's unacceptable that this post office is constantly closed down without notice.
November 2023 by Jordan Leung
Not the first time it's closed in the opening time 8-10am and I can't collect my parcel.
November 2023 by ????? JORDAN AND LONDON
Not the first time it's closed in the opening time 8-10am and I can't collect my parcel.
October 2023 by S
Assured by the help centre (after being on hold for over half an hour) that my parcel was at this delivery office. (I had already requested a redelivery to my local post office and waited in line for twenty mins to be told it wasn?t there.) Went to the delivery office as instructed and found it was closed due to flooding- so even more wasted time. No idea where the parcel is now.
October 2023 by Monika Nie?mia?ek
I cannot express my disappointment and frustration with this post office enough. For the fourth time this year, they've managed to lose my Royal Mail Special Delivery Guaranteed 1 pm parcel. To make matters worse, their delivery person seems to have an aversion to doorbells since he never bothers ringing them. The staff at this post office are incredibly rude and unhelpful. They won't even make eye contact when you try to speak with them. Disappointing to say the least. Every interaction feels like an uphill battle, and it's exhausting. Would give zero stars if I could.
September 2023 by Stephanie Natario
My only complaint is that the new opening hours are ridiculous and unrealistic
July 2023 by Rez
Open only 2 hours everyday and they couldn?t be bothered to update the new timings on Google.
July 2023 by Will Ross
Open between 8am and 10am, Monday to Saturday (this isn't updated on Google Maps).
March 2023 by Atak Kara
The level of inefficiency Royal Mail is run with is baffling.On one occasion, I lost my red slip, went to the branch with my ID. The parcel is sitting on the shelf, the lady there physically holds my parcel and identifies it with my name and address as per my ID. She says she cannot give it to me without the red slip and it needs to be redelivered to me in the next few days. I ask why? ?Company policy?.I really wish to know what the purpose of this policy is, but think wasted enough time for one day with Royal Mail.
February 2023 by redrobiin
Very good helpful service for me so far no problems.
January 2023 by John Goitom
Stop local post office all miss items they taken from them. ?
December 2022 by A H
The woman who helped me was very fast and professional, I came in at noon on a weekday and all was clear. Absolutely no complaints from me!
November 2022 by Mr K
Incompetence at its finest the two female staff at this delivery office are useless! I am convinced the Royal Mail will be bankrupt in the next 2 years and all jobs lost - to think we are in a first world country with such poor service baffles me
October 2022 by V.A
The best delivery/sorting office with the kindest staff. Since Lanhill road to moving to their new location - the Royal Mail staff have always been a pleasure to see especially the lady with the glam nails!
