February 2024 by Frankie
Badly supplied, disgusting and poorly organised. Staff are rude, useless and unhelpful. Honestly I?ve walked past this a few times and have never even wanted to step foot inside based on how it looks from the outside. Unfortunately emergencies happen. Never again. I would rather do without.
December 2023 by Joanna Wong
hello, I'm only posting because I found a lost puppy wandering around today by this tesco have taken it in for the meantime. I asked the security guard who told me someone was asking today an hr after I found the puppy. Please see Kensal rise community on facebook.
November 2023 by craig m
the most useless local shop i have ever been in. Terrible selection of food and no variety. If you want cheap processed food with no alternatives come in and waste your money.
September 2023 by Alex di Martino
Pointless rude staff poor items selection overall experience is unpleasant yet they make a good business there is always people buying in it. Staff must be treated very badly because they are so rude and unhelpful
September 2023 by lemon
lazy, rude and unhelpful- whoever was working 01/09 around 19:00 had awful attitude and should not work in customer service
August 2023 by Maks Kutowski
I don't even know where to begin with. Every single time I went to this Tesco, I left it with nearly empty hands due to how badly supplied it is. Sometimes, the store lacks a supply of even the most basic items. The customer service is horribly unhelpful. Whenever you ask an employee if they have a product you're looking for, they either don't reply, point you to a completely different product, as if they did not understand what you are saying, or simply tell you that they don't have it. Horrible, horrible place. Go buy your stuff somewhere else, because you will most likely need to go elsewhere anyway, given how understocked this store is.
July 2023 by Ganea Stefan
There's no words to describe how rude the staff are and how badly you're treated trying to shop here. A lot of the items are unavailable long before the shop closes because the staff is probably in a rush to leave for their homes. 2 weeks ago I went in at 22.50, only to be "welcomed" by the security guard, asking me "what do I want". Only after I said it's "just a pack of ciggarettes" is when he let me in.I've witnessed people not being let in the store because it was too close to closing time and being treated disgusting by the staff.I wanted to buy a pack of cigarettes anf some scratch cards at 22.20, the guy behind the counter just gave me the cigarettes and asked me to scan them at one the of the unmanned tills because he couldn't be bothered, half an hour before closing!!Also I couldn't buy scratch cards because "that one is closed".What a shame!What a disgrace! Staff should never treat customers that way!
July 2023 by Patricia Gonzalez Urbina
If 0 was possible would give that grade 100%. Utterly useless and should not say they have evri when they never accept a parcel for one reason or another!!
June 2023 by Blonk Comp
Not the best variety of things , also not the best building. But usually pretty empty also good customer service.
May 2023 by Molly Holt
Half the aisles are blocked off and for the ones which are open, the setup makes no sense. E.g. enter via the bread aisle and queue at the top of the bread aisle for the tills... Meaning nobody can get in or out of the shop
March 2023 by Ronnie
Poor choice of food, terrible bread selection, awful layout, sky high prices, what exactly does Tesco's bring to this community?
February 2023 by Bradley K
A total dump. Why have half the aisles been blocked off with stock and barriers? Looks ridiculous and has to be a fire safety hazard
February 2023 by Sarahy Amy
Advertises it closes at midnight but arrived at 22:59 and told it was closed
January 2023 by A
I don't know why this store still claims it's open until midnight; it never is. Hasn't been for a long time. It wouldn't be a problem but for the fact that if you work late and are expecting to be able to pick up some food or supplies after 11pm, then you're out of luck. (It's a terrible store in general in terms of what little they stock as well, but not being open during their advertised hours is far worse.)
January 2023 by Alice
I don't know why this store still claims it's open until midnight; it never is. Hasn't been for a long time. It wouldn't be a problem but for the fact that if you work late and are expecting to be able to pick up some food or supplies after 11pm, then you're out of luck. (It's a terrible store in general in terms of what little they stock as well, but not being open during their advertised hours is far worse.)
