November 2023 by Manjula Vekaria
Very poor customer service. No paperwork assistance for the elderly. Very rude and bad mannered staff
October 2023 by Bansri Patel
Do not visit this branch. If I could give 0 star I would. They made my account dormant and when I went in with the paperwork to activate the account, the manager asked for £15 each for each account holder! Otherwise they would not activate the account. And told me I need to pay this only in cash!! What kind of bank has these dodgy practices?! I have been emailing with the branch manager in India and no such charges were ever asked for. This branch has some very unrespectable practices!! Also not to mention not an ounce of politeness from any of the staff. Shocking customer service, you would think they didn?t even want customers the way they greeted you. Shocking!
September 2023 by Sandiya Mirpuri
Never dealt with such a useless bank before! Cannot get hold of anyone for over a week now. All calls for diverted to call center. No one answers or returns calls or responds to emails. Account Cards not issued when they should be. No wonder they are shutting down!
July 2023 by Yashvi Shah
I have previously had terrible experiences with the customer care and front office at the Kenton branch.However today Hardik Metha kindly took the time time resolve all my banking issues and swiftly set me up and running on my internet banking.Bank of baroda need more of Hardik Methas
July 2023 by Jitu Vyas
Today, I visited kenton branch and I was served by well mannered Mr Hardik Mehta. Bank should have more staff like him, always willing to help and give best customer service. Best of luck to Hardikbhai. ?
June 2023 by Rashmi Patel
Staff at the counter is very helpful and sorted out my issues. Thanks for giving excellent service.
April 2023 by Sanjay Upadhyaya
Great service from Hardik MehtaHe is very effecient and helpful
February 2023 by Bharat Patel
Great service from Mr Hardik Mehta with a matter which involved extensive form filling, verification and supporting documents which can be confusing but I was made comfortable by the assistance I got from Mr Hardik Mehta. The nature of the transaction is slow as the bank in India has to complete the process and Mr Mehta helped again by promptly contacting me for a missing detail to aviod further delay.
January 2023 by Bhavisha Patel
I had absolutely great experience with Hardik Mehta dealing with NRI and NRO transaction. He is very professional, kind and answered all my questions related to the accounts.
October 2022 by Tina Ahuja
I think there could not be a better level of service provided than what is provided at the Kenton Branch of Bank of Baroda, where the staff go above and beyond the call of duty.The help and support provided is much appreciated!
October 2022 by Chetan Patel
Mr Hardik Mehta is very helpful and provides an excellent coustomer service.Every time I go there good experience with mr Mehta.
October 2022 by Jazz Multi
I have visited the Bank several times and I am very happy with the service that I have received. Mr Mehta was very helpful
October 2022 by Banshi Shah
Mr. Hardik Mehta is so kind helpful and very knowledgeable. Thank you so much for your efficient service
October 2022 by tulsi_pxo. P
Excellent service all-round from Mr Hardik Mehta. Highly recommend:)
June 2022 by B R
Great service and customer care at the Kenton branch. The team have been always been so helpful and accommodating, almost like a second family. They provided excellent customer service to my father and he couldn't speak high enough of the team. Now I have been working with Bank of Baroda and I am so thankful for the time they have taken to provide guidance, assistance and support.
