February 2024 by Amina M
Soya chai latte was and is amazing ?? ? can't wait to go back. Cinnamon was added which is brilliant ?? thank you for the amazing service.
October 2023 by Isinsu Hakguden Adam
You never get the coffee you ask for and always get told of by the staff for not ordering it the way they like you too. I have promised myself that I would make a video of what I order and what I get the next time and when I go back to them with the wrong order show then that video of me ordering and clearly saying at least 3 times that I want the coffee extra hot and wet! Also keep on asking for oat milk and she keeps on charging me for it but giving me normal milk! I am not going to be polite anymore! I really can not!
August 2023 by yvonne brimpong
Always slow service not very friendly
August 2023 by Iulia Balosin
I am a regular customer of Harrow on the Hill branch and in the last couple of weeks it has been terrible. The service is horrible, they get your order wrong and not willing to change it. They don?t respect opening times also. In the morning the shop was open but no one was serving. After a couple of minutes, an angry lady came out saying that they don?t open at that time. It?s embarrassingly terrible.
August 2023 by Zak Shah
Chocolate milkshake banging
August 2023 by Andrei Daniel
Does not respect the operating hours. It's 06:23 and it's still not open.?
September 2022 by OneWhite VanMan
Visited this cafe Nero today. (17/8/22 @17.10) Just wanted to say the young man serving was brilliant. Friendly helpful (told me what bus stop to use , didn?t even ask him just mentioned in conversation where I was going and information just followed!) and had a smile on his face, which these days is so unusual. Thank you. Oh and Coffee was great to! Cafe Nero has always and still does make the best coffee!
November 2021 by Charlie Strank
Really friendly lady.Her smile gets me ready for the day ahead ?The only chain cafe I know to make real, proper coffee as actually I think it?s all down the barista as not all Neros are this decent. She knows how to make a decent coffee.I just wish they?d stay open long enough to serve all those coming on/off the evening trains...why close so early??
July 2021 by Luminita Nicolae
Great staff, always ready to help and attentive to their customers! They make the best coffee too!
July 2021 by Earchha Gurung
I ordered regular latte and the sugar was too much so it destroy the taste of coffee and need to improve customer service.
July 2021 by maneesha j
My first coffee experience in this cafe. Started enjoying coffee and points. Over 2002
July 2020 by Nelly
Rude staff!
July 2019 by Princess
It shoud be more hours open
July 2019 by Cris ?Nyta?
Very good service.
July 2019 by Sebastian ?ukasiak
(Translated by Google) Delicious coffee(Original)Pyszna kawa
