March 2024 by Gary Last
So I went hear today too sell a xbox that they refused too take saying it had a iffy serial number even tho they sold me it then a ps4 they said no as its slightly buckled fair enough and a playstation 5 disc edition in the box original controllers and leads but they refused too take it saying its got no stand even tho they sold it too me with no stand the guy was really rude ill never go too this cex again I'm absolutely disgusting with the store they can sell you stuff that's non official yet won't buy it back disgusting
March 2024 by Thanos Goulimis
Worst shopping experience.I bought on Sunday 03/03/24 a soundbar form them after a long journey to be at the specific store. Before I purchase the product i asked to test it so i can rate the sound and they declined, telling me everything is already tested and we don't do tests.I decided to buy it either way and I ended up later the same day not being able to install it as the only cable in the bag was the power supply for the woofer. Not any cable for the soundbar and not a remote.I tried to contact the support team since then more than 5 times through fb and mail and the answer I'm getting 5 days now is "we try to figure what's going on. We'll be back to you in 48hours "I paid for something that cannot even be plugged and people there cannot figure out for 5 day +48 hours according to latest instructions about a cable and a remote! The sound bar is sitting still in a corner. Magnificent support and customer care. Good Job.
February 2024 by H
Such a backwards queuing system. Customers end up fighting each other because there's an invisible sign that tells you that the queue equals people spread out all over the shop, instead of a normal line. Inept..
February 2024 by Lukas Gotto
My favourite place to buy games definitely would come back the staff were really nice and told me about how interesting the game I was buying was.stray-10/10
January 2024 by Buttsniff
Just a typical CEX store, you can buy some wonderful games and if you are in luck you can even purchase some goodies for your consoles, I purchased a Nintendo 2DS and a copy of tomodachi life with it and the quality of the items is wonderful, the emo workers made sure my 2DS was functional and working and it even came with a 8GB SD card, which was super helpful, however the issue is that they were blasting my chemical romance on full volume and the emo workers got mad that I asked them to turn it down because it was making my eardrums bleed (it?s from how loud it was, I listen to my chemical romance myself) but at the end of the day my tomodachi life copy had someone else?s game save which made it more fun, I might come back but I?m still unsure as the experience was pretty normal
January 2024 by Isuru Udara
Good service and resenable price
January 2024 by Tony Bliss
Friendly staff and good customer service helped me with an enquiry I had.
December 2023 by mebs laljee
Great people and great service
December 2023 by Kevin Bastidas
Bought a MacBook Air 16gb order number 15754624. It looks nice great condition nothing wrong has all the components. I bought it online so it was just gonna be a pickup and that?s it. But dude. The guy at the counter had the nasties attitude for no reason. Poor customer service. I wanted to check the laptop before I left but that guy mumbled something under his breath trying to make leave faster. Seriously, that guy needs to work on his customer services skills. Or social skills over all
December 2023 by Peter Mechkov
Was funny
December 2023 by David Felix
Its a good place to buy cheap tech, but when it comes to buy disc games, ITS A NIGHTMARE. I bought games from them so many time and most of the time they were either scratched or not working. Its even more frustrating when you buy online, wait a few days and the game you bought doesn't work. Just buy from amazon or wait until there is a discount on the game that you are trying to buy on the console.
November 2023 by Albert Kuriyickal Martin
I have here twice, both the times I have been welcomed very positive way. Staffs help you if you have any doubts. Sometimes this place looks busy. But yeah still worth going to the shop to have more idea. They also offer customer support as well.
September 2023 by oh really
Its usually OK but I bought a gaming mouse and one of the buttons wasn't working correctly it lkind of missed a click now and again,this may seem trivial but my son who I bought the mouse for is a professional csgo player and its very important for him that it works 100% of the time but they couldn't find anything wrong with it despite the lady who took it to be tested saying you can feel there's an issue so in the end I had to sell it back to them at a big loss and buy another one at full price...the customer is always right and in this case he was 100 % correct because even though it didn't mess up every press it did it enough for him to complain about....
August 2023 by Hussain Ali
Bought a PS4. Took it home and then realised they did not provide a power cable. Went back to the store. No apology from them for my second visit. Then all powdered up at home and the console doesn't actually work. Third visit to the store and no apology but they try and fix the console. No luck then they gave me a refund. Such bad service it's shocking
August 2023 by Mihajlo Stojanov
Appalling service. I had the worst day, trying to cell my pc. They can leave customers to wait for minutes before even address them whilst putting price stickers / tags or just chatting between themselves. I had to wait 2 times for 20 min, and one hour on top of that, just to get a quote and cell my pc. They did not communicate this one in advance. Each time you interact with poor excuses of human beings, that don't deserve a shrink of respect! In the end, they give me less that agreed an hour before, but the money are the least of the issue. They rob you from your time and money!!! Purely parhetic staff there, i don't know how they sleep at night. If you are in and out for buying a game, i guess is ok, but that place is appaling! Never set foot in that store again.
