December 2023 by Matt Smith
Shocking experience at this store. Staff were extremely slow. Store was busy, but only had two staff working at checkouts, whilst plenty are stocking up. There was a long queue at the customer service kiosk, as it was the only checkout area open for customers who wish to pay by cash.The busier the store got, the staff at the checkouts worked slower. They looked like they gave up.Self-service checkout had no staff members. One of the staff at the customer service kiosk went to the self-service checkout area to help, whilst customers had to wait more time at the kiosk.There were around 5-6 staff stocking up shelves. Surely two or three could've helped out?When it was busy and the customers were starting to get irate, two staff members just stood at one part of the store, looking at he customers and talking to each other. So basically, they weren't bothered to help.Tesco, please sort this out!
December 2023 by Moraru Sergiu
Workers are very disrespectful trying to fight with me and saying that he is doing to fight when he is going to see me
November 2023 by Dan
Security guard at this is a disgrace and racially profiles you as soon as you enter the store. I went into the store to have a quick look at the fruits which were not in stock and was leaving when the useless security guard asked to search my bag. Embarrassing that he did not even look at cctv or had any reason to search me. I will never shop at this lousy store again.
October 2023 by nagma Ibrahim
I went to this store today with my 2 year daughter n grandma on 24-10-2023 in evening. There was staff name is Suresh( old man). He don't have respect for woman. I left my shopping in baby area n went to buy bread he came after me n called me thief n use bad words. When I fight back he threatened me n said don't come in this store otherwise he will call police for me. That was bad experience in my life. In this store staff talking in there own language.
October 2023 by Naksh Manish
worst shop ever i seen in wembley sanjay ur worst staff
August 2023 by destb
Staff should learn how to be polite and well mannered.
July 2023 by Hikari Torquato
Worse costumer service of the world!!!
May 2023 by Dave Magyar
Must be the worst shop in the history. They have a faulty alarm which keeps going off during the night. Not just once but several times. I have been talking to the staff several times and all I got is empty promises, it has been years now and couldn?t fix it. Many families live around Tesco in Wembley Central, a lots of families with young kids and babies and everyone has work to do the next day but can?t get a normal sleep because of the incompetence of the management. Normally I don?t wish bad for anyone but someone whoever is responsible for this really should lose their job as this level of incompetence is just out of this world. Not sure what?s the point of a loud alarm if no one ever comes to check on the store anyways. It could be a silent alarm wouldn?t make a difference. There is an iceland right next to Tesco in the same building but never had the same issue.
May 2023 by Kavin Carneiro
I am a member of Tesco from passed 4 years,But very said to inform you all other people that after requesting Tesco app to allow to buy more water they have reduced the water to 3 pack onlyIf we are paying for delivery chargeswhy do they don't allow us the quantity to buyTesco has gone good to worst
February 2023 by Brie Pritchard
Alfred was really helpful!
February 2023 by Manisha Moktan
Great service by Kamlesh!! Thankyou for your warm and helpful seevice.
October 2022 by Michael S. Wilson
Tesco is great if you have the Tesco Club card! ?
August 2022 by Albatool Abdullah
There is no one to help, staff are busy with themselves talking in their own language. Fridges doors most of them open and the others were not cold enough for food. This branch needs re management
June 2022 by reginald dsouza
Very rude staff on the till at the tobacco section .. 19:04pm . Customers can decide where they want to pay .. self check in was busy that's why I opted to stand in the queue. As I was 3rd.. n this staff member is telling me rudely why didn't you do self check in .. while the queue was still long ..purely shows poor management.. I normally shop at Tesco Extra Neasden , very helpful n infact much older than these rude staff.. very disappointed with this outlet..
June 2022 by D P
Great location. Best location to grab a lunch for office goers