February 2024 by Arun R
Before reaching this store. I tried B&M website, customer care to find out about the product availability but no use, i tried calling their respective stores as well but no use. As they don't know the product availability. I must visit a store to find if thats available or not.In the store, I believe i spoke with a person named nazia or something similar. I asked for help to find the soup maker and showed a reference picture from b&m website, she took me to a aisle, and said no stock. When I asked if she can help me out in finding the nearby store, she said she can't as b&m don't maintain such data. And i asked if she can mail them or some way to check the nearby store... suddenly, during the conversation, she pointed out and said the item is there and i could see at least 5 in stock. If only she missed it, I would have trusted her word for it and left the store and would have been spending hours to find out. This is not a complaint against the employee.It is B&M who should make necessary changes to their decade old strategy and work on customer needs.If it is in tesco, all we need is what product in looking for, any employee can guide you where exactly the product is... They check immediately on their app, and will guide which aisle and where the product is placed.B&M should be working on the changes immediately.
February 2024 by Keith Bow
Went for chocolate brazils
January 2024 by Alf
Excellent value, dedicated staff.
January 2024 by Michael Withall
B&M Hayes Town not very busy, got loads of stuff I didn't go in for and forgot what I actually meant to buy, efficient and friendly staff
January 2024 by Tracy Alexander
Exciting products here
January 2024 by Audrey Jordan
Very good and I got what I wanted
December 2023 by Trupti Khariwal
Good location. Ample car parking spaces available. Helpful staff.
December 2023 by Jackie
Nice store. I went for Xmas decs and got grocery bits as well.
December 2023 by sofiane ouarab
This B&M has a free parking at the rear of the store.
December 2023 by Mark Strong
Cheap stuff
November 2023 by Paul Dsouza
Good staff,helpful and excellent.Good toy sales.
October 2023 by Gaby
Good range of stuff at reasonable prices. Loads of free parking at rear.
September 2023 by Matthew Foster
Lots of reasonably priced items compared to supermarket prices.Store not very spacious but well layed out
August 2023 by Nourchene Kechrid (D4rkM4tter)
There is more offers or discounts items in your store anymore. Your small furniture section always empty no new items ??
July 2023 by Googs 1
Very good rear and front parking