March 2024 by Roberta Gizzi
H& M have hardly any staff in quite a large store!! I saw only two one in the changing room and one on the shop floor!! No one was on the tills huge queue to pay on the one self service machine !! Any problems on said machine you had to try and call that one person over to help!! Terrible service ?
February 2024 by Tiana G
Clean but not alot really not much available that caught my eye but staff are lovely.
February 2024 by Naina Khurana
Great variety in store, always clean and staff on hand to help out.
January 2024 by Taran Cheema
Very nice ??
December 2023 by Sjj Jaques
Man's and woman clothes. Expencive and I don't like it
December 2023 by Twinkle Bhikhan
Good quality of products
November 2023 by jay bhatt
On 14th Nov (Tuesday ) at 15:00pm I visited this store and purchase an item for £50 and there was a girl who was wearing glasses at the counter was being very rude to me, there was no greetings and she was behaving like she own the store. I request the authority to kindly please teach her how to smile and some kindness. Shame on her
November 2023 by Crystal Sun
Awful experience here as usual. The range is generally terrible, particularly the men?s and kids section. The staff are incredibly rude and almost itching for a fight. The manager is also incredibly rude.They close the fitting rooms early (more than half hour early today).It seems the horeendous culture comes from the top down and it?s disgusting that H&M continue to let this store be run in a way where customers are treated so badly.It?s truly a wonder that anyone still shops there.
September 2023 by Diamond Class
Manager acts like she is security and escorts people out the shop like they are a threat or going to steal something after you have spent money in store not sure how that work's, in my review that's not how a manager is suppose to manage you manage your staff not the customers you help the customer with enquirys not help them out the shop things like would give the store a bad review. rest of the staff very friendly and very helpful.
September 2023 by Butterfly Effect
Manager acts like she is security and escorts people out the shop like they are a threat or going to steal something after you have spent money in store not sure how that work's, in my review that's not how a manager is suppose to manage you manage your staff not the customers you help the customer with enquirys not help them out the shop things like would give the store a bad review. rest of the staff very friendly and very helpful.
September 2023 by Amar Bahra
H&M was very nice except in the changing room it stank very bad and there was dust everywhere which affected my son who has severe dust allergy
August 2023 by Knockout Amar?s Vlogs
H&M was very nice except in the changing room it stank very bad and there was dust everywhere which affected my son who has severe dust allergy
August 2023 by Corinne Roberts
Not always staff on shop floor, sometimes only 1 till open and long queue. Overall I love H&M and can always find something, if it be in woman's, me or children
July 2023 by Syl Rutkowska
This 1* goes to the staff at h&m Hayes.There are these two young women who are the rudest and laziest staff I ever came across!Been a witness of a situation earlier today where one of them started swearing to a customer just because he wanted to give her an item back that they were trying.I couldn't believe this, who these girls think they are???Another time, was being served at the tills and I was returning some of the items from online order.The same girl wouldn't pay attention to what she was doing, made an error resulting in my refund being short by one item's price. Anyway, the whole process which elsewhere takes max 3 mins, she was doing ages! When she realised there's a long queue forming, she slowed down even more!They clearly show they don't care, I appreciate working in a store isn't the easiest jobs, but looking at the mess they have there, I wouldn't say they bother working too hard.
July 2023 by Irfan Memon
Sometimes good product you can find at better price in sale.
