November 2023 by Theo Stelianos
Unprofessional staff, they make it very obvious that they would rather not be bothered by our silly requests! My delivery was delayed by 2 days because the opening times are wrong both on Google Maps but shockingly on the Post Office's website as well. I I was told by the supermarket staff that on Saturdays they close at 13:30 instead of 17:30.
October 2023 by Rodrigue Eid
Giving two stars as it is a much needed service, however it has been a few times I?ve been there now and if it is not the queue that is the issue it is often the staff behind the counter.They are so quick to say no, without even checking the facts! Went there for a return, and was automatically told no about the QR code coz it was zoomed into. I was then lectured, about QR codes, little do they know that I have a lot of experience in tech and making these sort of things? so had I not stuck my ground and just asked the lady to scan it she would of made me believe what she was saying and I?d have wasted my time going back home to resolve this none existant issue. Low and behold the QR code worked. Really need to work on your service in that place, as the way you have spoken to me on several occasions now is very condescending.
September 2023 by Vera Lucky
Always happy with the post office but I?m not so pleased with not having access to the information about lunch hours time. I?ve cycled from Hayes just to get the counters window shut in front of me. ?
September 2023 by Sophia x
Is CLOSED on SATURDAYs but says its open till 5.30 kn sat on Google!!! Please change this!!!! False information!!!
June 2023 by B Ahmad
Very ill informed person behind the counter. DBS clearly stated enter DL valid from date instead she insisted form should have date of issue date. Very poor knowledge ?
June 2023 by Aman Atwal
Awful customer service. An extremely rude woman behind the counter who is the definition of unprofessional.
May 2023 by Dalrine Francis
Yesterday (02/05/2023) I visited this place around 4.20 pm to apply for my daughters student oyster card with the school stamped certified document. 10th June 2022 edition clause 9 says, if I don't have the passport, birth certificate & the biomitric permit school can certify the document by endorsing the letter with the school stamp.The lady at the post office was very rude & refused to accept the document.I tried many times to explain her but she threw the document to me showing her rude attitude. I don't have anyone to leave both my children with so i took them with me. My children were really upset & I had to spend for our transportation in vain and also my time was wasted. Please take necessary action on her at the same time Educate your staff's about the procedures.
May 2023 by Cael Mohanraj
i went to this post office yesterday with my mother .There was this lady in the post office who was very rude to my mother. Me and my sister felt very bad because she was yelling and throwing the paper which my mother gave to her. I have never experienced something like this please change your staff
May 2023 by Preet Bajwa
too bad servicepost office need to change the staff specially lady she dont know how to deal with customers and shee was sooo rude dont have any professionalism she was eating in front of me at work and refused to give me my parcel i showed my id my purchase transaction but she was soooo dump and senseless i requested to harlington post office please change that lady for your better performance otherwise u gonna be in trouble for that lady she did same thing with my friend as well
April 2023 by Mati Xxmxx
wrong info to open saturday is close after 1pm scam!!
April 2023 by Safwan Sageer
It says open till 5:30, but when I got there there was none to help me out, and the gentleman at the store was very rude in dealing with me!!
April 2023 by Waxsta
The staff here are lovely. Sadly the parking situation is a nightmare and there seems to always be massive queues here. Whenever I have to go to the post office a part of me dies because I have to endure the parking lottery and then the test of my patience standing in the queue that always feels like an eternity.
March 2023 by Lorraine Kennedy
The opening times day 9:00 to 17:30 it says nothing about it being closed fir an hour apart from a scruffy handwritten not saying gone for lunch!!! Is this a paid or unpaid lunch break
December 2022 by Glass Arrow
There used to be a rude lady with Afro braids on the shop floor but I?ve not seen her in a while Thank God.
December 2022 by London Confidential
Told my parcel was going to be there next day guaranteed paid extra and still Royal Mail said we dropped the next day guaranteed delivery but post office made me pay extra for this service
