JD is more better then sports direct in customer service, They sell shoes with guarantee after few months it go defected , when I go store to replace it , the main manager say they are not giving any warranty and guarantee , they only laying to customer, so any one want to buy a shoe from this store be careful with that... read full comment
January 2024
Shocking customer service. The women that calls herself a manager needs to go on a customer service course and learn some manners and also understand the 28 day return policy.The queue was 50 people deep! Honestly I'm not kidding! With 2 people serving. I went to find some more staff to ask if there was a possibility to... read full comment
January 2024
Very bad service with an exchange . Given the purchase receipt and the manager of this store refused to take my exchange just because it was not showing in their system. She only kept telling me no and no other reason. I would not recommend this store
Founded in 1982, Sports Direct is today the UK?s largest sporting goods retailer by revenue, and operates a diversified portfolio of sports, fitness, fashion and lifestyle fascias and brands. We aspire to be a leading sports and lifestyle retailer internationally offering our customers an unrivalled range of high quality leading brands.