July 2023 by Alex Z
I ordered food here, i tracked the order on the app and suddenly it showed that my food was delivered, but i never recieved it! I lost my money and the Dominos location is not answering their phone! I?ve been waiting for over an hour now. Do not order here!This is not okay!
April 2023 by Francesco Adriatico
I don't understand all the negative reviews as I have always had a great experience. I usually order in the app and delivery is extra fast and the food is delicious.The only complaint from me would be all the extra fees that are added after placing the order (these delivery fees keep getting pricier and pricier), but that's more on Dominos own system rather than branche specific.I am addicted to your pizza! Please keep up the good work.
December 2022 by VALENTINE OGBOR
This shop never get my order right. Every time I place an order with this particular domino?s it?s always wrong or the always put the wrong toppings on my pizza ( ham&bacon) I don?t eat pork but my pizza is always fill with pork . I do call up to try and resolve the issue but I all I get is argument and been shouted at and told you didn?t order correctly. Bad customer service and bad food
November 2022 by Amran Mohamed
Wameappew amqate is 345Al.awxy
July 2022 by Tosin O
Absolutely Terrible service! Staff need training on how to deliver good service! The worst service from Diana!
January 2022 by jennifer wright
Food was awful every mouthful was pure fat , my so called garlic cheese bread had hardly any cheese on it ,
October 2021 by tom lemon
Speaking on a current order this evening ordered a deal expectant to be delivered In 30-45mins however the app had sat on "prepared" for 45mins which is concerning rang the branch and was informed that they are busier than usual and mine was the next order to go in the oven (without me giving details of my order address or name) after an hour of being prepared it's now in the oven I understand places get busy but it's a joke! Still no delivery as of yet.....
September 2021 by Kalina Christev
Though this Domino's delivers food quickly, I have had the worst experience with one of their employees. She was so rude, so unprofessional, and she hung up on me - twice! Avoid ordering in-store or over the phone like the plague, because you will be met with an awful attitude.
September 2021 by Graeme Flory
I am absolutely appalled by the service of this branch. I asked for a phone call when my order arrived but my phone unfortunately died and I was unable to answer the call. Apparently the guy was stood outside with my order but it didn't occur to him once to knock on the door because my note said to call. Apparently initiative is not something that the Hither Green Branch are particularly bothered about. Apparently it's my fault for not being clear in my note... When the Hither Green Branch are prepared to think outside the box, a little, with getting orders to people then I'll be happy to order from them again. As it is, I suspect I'll be waiting a long time before I order from this branch again which is a shame as the pizza isn't bad.
January 2021 by james looney
The owner of this store has another 50 and will always put quantity over quality.staff have zero hour contracts .customers are treated with contempt and if Karma exists this store will die as did majority of European stores.
January 2021 by Garnet Annan
Worst place to order a pizza. Don?t even think about it, rather go to your local pizzeria
January 2021 by Lore Tritean
Absolutely rubbish service. Rude and unprofessional staff, most times phone lines off, cold food delivery and to show how much of a effort they do never deliver food I actually order,always getting the wrong order or products ordered missing. Really frustrating and disappointed
January 2021 by Rikin Patel
tried to ring up to enquire about the NHS pizza offer. After 20minutes a lady picked up the phone, informed me that the deal was cancelled and abruptly hung up. Aviod this branch at all cost!
September 2020 by Sacha
Avoid this place its a joke called over 33 times no answer. Taken payment off my card and no delivery........... been waiting over an hour and now I'm writing this review. Thank u catford branch for trying to help excellent manager will be using catford branch from now on. Now speaking to customer services they said there was a problem with the app and I will be refunded. Change rating to average
September 2020 by Nicole Prime
I have seen over 50% of the current reviews of the Hither Green Branch negatively commenting on the service. Yet still the same workers are employed providing a poor representation of Dominoes. I see no effort is made to address these complaints or compensate those whom have suffered at the hands of this branch.This evening we have had to physically drive down to the branch to collect our food which they claimed to have delivered. Money was taken and we watched the app for updates and stood outside waiting for the driver only to watch him sit in his car then drive off with out delivering our foodAbysmal service!!!
