February 2024 by Katarina Lundberg
Calmest, neatest H&M in London I've visited.
February 2024 by Rob Ward
Great clothes shop, handy for in store pick up locker.
February 2024 by eddy raihanyas
Great service
February 2024 by Nevina Brahaj
Very good
February 2024 by Ceowen Symons
Incorrect business hours, got there half hour before supposed closing had to travel an hour to get there
January 2024 by Michelle Robinson
Why is it that the security guard in h&m Lewisham, only watch people of colour? They train black/Asian to only watch people that look like themselves. Its a disgrace and this is allowing other races to shoplift! Avoid this shop if your a person of colour
December 2023 by Frog Man
Good taste.
December 2023 by Valdete Hysenukaj
I will never shop here again, very rude manager and 0 customer skills!Shop somewhere else!
November 2023 by christine anselm
Just a quick look around the shop
November 2023 by SHARNA NELSON
New self check out means no ridiculously long queues anymore.
November 2023 by Barbara T.
Big, comprising all categories (women men kids house accessories) and tidier and cleaner than a lot of other branches I've visited. The self check-outs installed recently are easy to use and there's always an assistant nearby to lend a hand or explain how they work anyway. Also well stocked!
October 2023 by Monika Bardi
Horrible customer service by the manager today . I boughonline a secondhand h@m baby bodysuit with security tag on .I?ve asked the lady politely if she can help me with that to remove it as I don?t wanna ruin the clothes .I explained to her and showed her my proof of purchase and she still refused to help .Seriously I got a better customer service from the other shop and more empathyTreated like a criminal .Absolutely disgusting.Train your managers to have better customer service skill and be able to communicate and explain
October 2023 by Katie S
Manager Elizabeth of the Lewisham store refused to refund faulty trousers (stitching completely unravelling on one leg) - (said she needed to see CCTV footage of me buying the item to see who served me (it was a self check out) - I then called customer services who said they hadn?t heard of any other incident where the manager is asking to see footage of someone buying something at self check out before and they should have just refunded them as they were not fit for purpose. She then advised me to make a formal complaint through them so they can escalate it to the area manager. Shouldn?t have to really seeing as the goods were faulty - but will on principle. AVOID LEWISHAM STORE.
October 2023 by umm fawwaz
Order online and get it here, so easy.
October 2023 by Misbah Rao
Good stuff.. but need more staff..